Ocean Export Manager

DHL Global Forwarding
paid time off, 401(k)
United States, Illinois, Chicago
11601 West Touhy Avenue (Show on map)
Nov 18, 2024
Description Job Title: Ocean Freight Export Manager Job Location: Chicago, IL DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html We have an exciting opportunity for an Ocean Freight Export Manager who will be responsible for the end to end performance and profitability of the local Ocean Export Operations Team. This role drives performance of the team while ensuring quality and regulatory compliance. Key Responsibilities: Manages, oversees, and performs managerial tasks to direct and control activities performed to effectively manage the end to end Ocean Freight Export processes Serves as the escalation contact for customer's Ocean Freight export shipments; responsible for the financial aspects and results; sets, communicates, and drives KPIs to ensure customer satisfaction Assumes responsibility for good working practices, safety, and security for customer shipments and staff Collaborate with internal customers (Ocean Gateway, Trucking, and, Handling etc.) for seamless customer service and improve process flows; engage with sales to grow business by participating in sales meetings and customer calls Review and manage month end reports, review P/L, open Accounts Payables Accounts Receivables; escalates carrier performance issues when required with the US Ocean Freight Product team Skills / Requirements: 4+ years of experience with Freight Forwarding experience required, strong preference for Ocean Export experience 3+ years of supervisory / leadership experience strongly preferred Basic knowledge of Cargo Wise system is preferred Demonstrated leadership ability to include driving KPIs, employee engagement / team building. Strong ability to develop, coach, train, and mentor staff to success Exceptional communication skills (verbal, written, and presentations) Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook) BA/BS preferred Benefits: (All non-union employees) Total Compensation Package: We offer a competitive base salary. 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement. Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders. Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs. Vision: Optional coverage for eye exams, frames, and contact lenses. Dental: Optional coverage for preventative, major, and basic dental services. Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days. Why join DHL Global Forwarding? We are part of the DHL Group the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND A GREAT PLACE TO WORK ! WHY DOES THIS MATTER TO YOU? It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company. We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give. And that's why external organizations have granted us different accolades for our people practices Our Vision: The Logistics Company for the World Our Mission: Excellence. Simply Delivered. Our Purpose: We connect people, improving their lives. Our Values: Respect & Results Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility At DHL Global Forwarding we cultivate a culture that values both respect and results, placing a strong emphasis on fostering a diverse and inclusive workforce. DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Work Authorization: DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. About DHL Global Forwarding (DGF): DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services. Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments. #LI-RL2 Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.