TD INSTRUCTOR II
This position supports the activities of Talent Development at Comerica, including but not limited to, facilitation and delivery of development programs, developing and maintaining business partner
relationships, evaluation of learners and the effectiveness of learning programs, maintenance of learning program materials. Colleagues in this position typically facilitate and maintain call center, corporate staff, risk, operations, revenue, technology and underwriting training programs.
Position Responsibilities:
Facilitation/Delivery of Learning Programs -- Facilitates instruction that allows the
audience to increase their knowledge of a specific subject.
- Adheres to facilitation standards and design plan.
- Applies adult learning principles to create a supportive learning environment.
- Applies facilitation techniques to create an engaging learning experience.
- Applies techniques that address colleagues' variations in preferences and
cognition. - Assesses the learning environment to ensure it is a safe and comfortable space to
learn. - Constructs an environment that supports learning.
- Facilitates Canvas instruction as requested.
- Facilitates 360-degree debrief sessions.
- Improves content.
- Is aware of personal facilitation style and how it affects others.
- Manages express classes.
- Prepares colleagues and managers to engage effectively in events.
- Plans, organizes, and coordinates the supplies, materials, and environment for instruction.
- Produces Knowledge Hours and other virtual events.
- Presents professionally in a variety of learning environments.
- Utilizes effective facilitation techniques to create a positive learning
environment. - Maintains thorough knowledge of the subject matter and achieves/maintains
instructor certifications. - Collaborates with learners and their managers to ensure needs are understood
and met.
Creates and recommends action plans for remediation on a case-by-case basis.
Evaluations - Conduct evaluations to determine effectiveness of programs and uses
evaluation data to:
- Suggest improvements to materials.
- Provide additional support to learners as needed.
Maintaining Learning Materials
- Make revisions to materials as necessary, based on changes to
process/procedure, technology systems, learner feedback, evaluation results, etc. - Other duties as assigned.
Position Qualifications:
- Bachelor's Degree from an accredited university in the field of Education, Communication, Human Resources, or Business
- 4 years of experience in a training, teaching or mentoring/coaching position
- Experience in virtual instruction preferred
- Technical training instruction preferred
Licenses & Certifications:
- Teaching Certificate preferred
- ATD Facilitation Certificate preferred
- Instructor Certification(s) (e.g.
Emotional Intelligence, Lominger,
Leadership Challenge, Influencer,
MBTI, etc.) preferred
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Feb 22, 2025