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Full-Time Backroom Lead Processor

The Salvation Army USA Central Territory
United States, Iowa, Clive
9999 University Avenue (Show on map)
Nov 23, 2024

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

The purpose of the Store Production/Department Supervisor is to oversee the production process and the personnel assigned to that process with a focus on meeting established production/sales quotas/goals.

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.



  • Assign, direct and ensures completion of daily tasks for production/department team members. Including housekeeping for spaces assigned.
  • Trains new team members on production expectations and processes.
  • Provides quality control inspections, ensuring that only the best product makes it to the floor. (Good, Better, Best)
  • Tracks and reports production at scheduled times.
  • Participates in production processes as needed.
  • Proficiently uses cash register at locations that require.
  • Implement assigned strategies to meet product acquisition, production and sales goals for the day/week/month.
  • Know the product acquisition, production and sales goals.
  • Diligently implement product rotation process.
  • Communicates with assigned personnel to place supply orders for next day's processing.
  • Supports management with store maintenance and appearance.
  • Follow procedures for maintenance and safety concerns.
  • Maintains a clean and organized workspace, ensuring that workspaces are prepared for the next day's production.
  • Looks for ways to improve donor and shopper experience.
  • Communicates with the Store Management regarding all facets of the stores operations keeping them updated on all incidents and concerns for assigned areas.
  • Supports management in creating a positive understanding of policies and procedures. Directs complaints and criticism to management.
  • Supports the protection of the resources under their supervision.
  • Implement Product Control Procedures preventing shrinkage through theft or spoilage.
  • Control property, utility and product supply waste
  • Other duties as assigned by manager or assistant manager.


Supervisory Responsibility:

Overseas production team members assigned by management. This may include paid staff, volunteers and beneficiaries.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.



  • Regularly required to stand; use hands, handle, or feel; and hear or talk.
  • Required to walk and reach with hands and arms.
  • Occasionally required to climb or balance; and stoop, kneel or crouch.
  • Must regularly lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.


All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
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