DTC Specialist Wine Club Operations

A DTC Wine Club Ops Specialist job in Woodinville, WA is available at Chateau Ste. Michelle. The Wine Club Ops Specialist will support wine club operations in Washington, primarily focusing on digital and print communication. They will coordinate with Club Manager, Guest Services Managers, Brand team and creative partners to manage and improve newsletter and email timelines and process.

This is a full time, hourly role located at our Woodinville, WA property.

Ste. Michelle Wine Estates is a premium wine company that is proud to call the greater Seattle area our home. We are a collection of distinctive wine estates and maker of some of the finest wines in the world because we value our vineyards and the art of winemaking. This focus has resulted in our ability to offer our consumers extraordinary and distinctive wines from some of the best regions in the world.

DTC Wine Club Ops Specialist job responsibilities include:

• Maintain digital and print communication calendar as well as the club release calendar. As part of managing the release calendar, participate in the collaborative effort of fulfillment planning for multiple clubs.
• Manage club collateral pieces and be responsible for maintaining inventory levels including reorders and distribution of club guest passes and membership cards, and other print materials as needed
• Support Guest Services Managers and Club Manager with club event planning and website copy management to include club page copy updates, club event and experience website copy, club blog pages and web function suggestions
• Create and edit marketing communications including email newsletters, direct mail pieces, and event emails that adapt voice and tone to a range of personas and markets, tell a compelling story.
• Develop copy that is engaging and valuable for club members. Design emails for various projects within Campaign Monitor as needed
• Own content development for add-on and customization emails, including tailoring copy to highlight each offer using Microsoft Forms

Position Requirements:

• Must be at least 21 years of age with High School diploma or equivalent
• MAST Class 12 and Food Handlers Permit required
• Strong competency with MS Word, PowerPoint, MS Excel
• Excellent verbal and written communication skills with strong understanding of conversational writing, spelling and grammar
• Ability to manage project timelines for multiple projects and brands
• Strong balance of creative and analytical skills with excellent attention to detail
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.

• Able to stand on feet for majority of the shift.

Your Compensation:

$22.71 - $29.51 per hour based upon relevant experience.

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.

Benefits of working with Ste. Michelle Wine Estates:

Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth.

We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce.

• Health Care Coverage including medical, dental, vision & prescription - eligible on date of hire for full-time employees
• Paid Vacation & Holidays
• 401(k) with Employer Match and Supplemental Contribution
• Employee Wine Discounts

Culture at Ste. Michelle:

We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care: We put people first - our team, our consumers, our customers, our communities.

We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.

Harvest your potential, Uncork the possibilities! If you are interested in our DTC Wine Club Ops Specialist at Chateau Ste. Michelle, please apply now.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.