Host - Chimney Rock

Schweitzer Mountain
parental leave, paid time off, flex time, 401(k)
United States, Washington, Newport
Nov 09, 2024
Seasonal (Seasonal) Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference! PERKS & BENEFITS: Free Ikon Pass for all eligible employees Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts Employee housing available in Sandpoint area Onsite employee childcare available (limited space) Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, food, lodging, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees 401k plan with generous employer match Paid parental leave of up to 6 weeks for eligible employees Discounts available for equipment rentals (based on availability), retail, food, lodging, and more Pro-deal pricing on equipment from top outdoor brands Bereavement pay Employee transportation available Discounted tuition with partner online university for all Alterra Mountain Company employees to further education POSITION TYPE: Seasonal - Part Time and Full Time Positions WAGE RANGE: $14 hourly plus tips SUPERVISORY: NO SUPERVISED BY: Chimney Rock Management POSITION SUMMARY: To provide the highest quality of service to guests in accordance with company policies and objectives, to strive toward guest satisfaction, positive employee relations, and profitability by performing the following duties. The host is the first and last contact the guest has with our lodge; therefore, how you represent Chimney Rock goes a long way in determining whether the guest will become a regular. Hosts are required to possess professionalism, a friendly and welcoming demeanor, and an efficient manner. Applicants should be 16 years or o ESSENTIAL FUNCTIONS: Professionally and calmly maintain steady, even flow of seating. Responsible to greet all guests and respond appropriately to requests and special needs. Give guests the approximate wait they may experience and offer them a beverage. Seat guests with consideration guest preference, servers' workload, and seating capacity. Hand out menus to guests and bring booster seats or highchairs for young guests. Quickly inform servers of where guests have been seated and relay any special requests. Thank guests for dining upon leaving and invite them to return. Perform other tasks to assist in the smooth operation of the restaurant to assure guest satisfaction. Will clean and reset tables. Help servers with side work. Serve guests water and refill soda. Must be available nights and weekends. The typical shift is 10:00am-4:00pm or 4:00pm-9:00pm. PHYSICAL DEMANDS: Combined standing and walking position for up to 8 hours per shift. Will get breaks as available. Required to lift up to 50lbs occasionally. Will bend, squat, kneel, climb, twist, and reach above shoulder level on a frequent basis; Worksite is inside and outside. All sensory skills needed. OTHER RESPONSIBILITIES: Must have extensive knowledge of Schweitzer Mountain Resort facilities and activities. Responsibilities are listed as guidelines and are not limited to these items. JOB SPECIFICATIONS: SKILLS: Exceptional customer service skills EDUCATION: English reading, writing and communication, basic math EXPERIENCE: None LICENSE NEEDED: None MACHINES/TOOLS OPERATED: Coffee grinder, coffee brewer, elevator, hot chocolate machine, vacuum. JUDGMENT/MENTAL COMPLEXITY: Moderate to high REVIEW SCHEDULE: This position and the person filling it will be evaluated once a season. While this job description is intended to be an accurate reflection of the job requirements, Schweitzer reserves the right to modify, add, remove, or assign other duties as necessary.