Government Contract Specialist

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Who We Are Looking For

Contract Specialist-II must be extremely organized with a strong attention to detail. This role requires a quick and intuitive thinker, a problem-solver, and multi-tasker able to maintain a high level of accuracy in a fast-paced environment. Provide guidance to and answer questions for Contract Specialist - I. You must work well as a team player and be open to team member's perspectives. The ideal candidate will have prior experience with administering and reporting for a General Services Administration (GSA) contract and other government procurement contract vehicles.

What You Will Work On

• Reviewing and understanding the details of contracts governing customer accounts including the ability to identify discrepancies and inaccuracies that are more complex in nature.
• Prepare and submit required reports for GSA and other government procurement contract vehicles, including the Industrial Funding Fee (IFF) and reporting for the Small Business Subcontracting plan.
• Monitor and manage contract modifications, renewals, and extensions for GSA contract and other government procurement vehicles.
• Maintain and improve internal systems to track customers that have purchased from the GSA contract and other government procurement vehicles.
• Train and collaborate with internal terms on GSA policies, procedures, and best practices.
• Updating and maintaining customer records and internal data.
• Auditing internal systems for accuracy.
• Working with customers and sales teams on contract renewals.
• Communicating details of contracts to sales teams and client support teams.
• Understanding details of OnSolve products.
• Obtain related information from relevant parties.
• Consistently meet assigned deadlines
• Ensuring relevant documentation accompany contracts and maintaining digital and hard copies of relevant documentation.
• Leverage advanced contract knowledge, processes and policies to troubleshoot more varied challenges and assist customers with difficulties
• Provide training support and shadowing opportunities to new hires as they learn about OnSolve's products and practices
• Provide guidance to Tier I colleagues as they triage customer issues and in general share beneficial Contracts insights
• Answer contract questions
• Assist and participate in special projects
• Audit work of Tier I colleagues
• Other duties as assigned.

What You Will Bring

• Associates degree in business administration, mathematics, accounting or economics or relevant work experience
• 2-4 years contract administration experience
• Outstanding organizational skills
• Strong knowledge of GSA eLibrary, SAM, and federal and local government procurement processes
• Demonstrated track record of meeting deadlines and identifying contract discrepancies
• Strong analytical and problem-solving skills with strong attention to detail and accuracy, including the ability to detect errors and inconsistencies
• Proven experience and knowledge of MS Outlook Suite (Outlook, Word, Excel, SharePoint, OneDrive)
• Demonstrated advanced communications skills (written, verbal, phone and interpersonal) and the ability to resolve complicated customer problems
• Demonstrated ability to research and solve problems independently
• Increased knowledge of accounting and revenue recognition
• Answer product questions
• Ability to provide advanced support when Tier I Contract Specialist have questions
• Experience with drafting and interpreting contracts
• Salesforce experience required
• Ability to work both independently and as part of a team
• Ability to adapt to change

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

• Alpharetta, GA, USA
• Annapolis, MD, USA