Healthcare Compliance Office Manager - Monitoring

Join a dynamic team at the forefront of ensuring adherence to the highest standards of healthcare compliance and ethics. At Genentech, we are dedicated to maintaining a compliance-oriented culture that encourages innovation and integrity. As part of our Healthcare Compliance Office (HCO) team, you will play a crucial role in monitoring healthcare processes, analyzing data to detect trends, and collaborating with cross-functional stakeholders. If you possess impeccable ethics, strong analytical skills, and the ability to communicate complex information clearly, this opportunity is for you.

Core Responsibilities

• Conduct routine and ad hoc monitoring of processes to ensure adherence with Genentech healthcare policies.

• Leverage knowledge of compliance risks to analyze large sets of data across activities and multiple source systems to identify samples, extract insights, and detect potential trends.

• Responsible for identifying compliance observations and proposing tailored recommendations and corrective actions.

• Collaborate with other HCO team members, Legal, and cross-functional stakeholders on monitoring findings, recommended corrective actions, and/or risk mitigation.

• Review monitoring results conducted by the Business and/or other compliance teams, provide feedback, and develop and follow up on corrective actions, where necessary.

• Assist in creating management-level reports that effectively summarize monitoring results and corrective actions, highlighting key insights and recommendations.

• Occasionally assist with live monitoring of field activities, such as speaker programs and field ride-alongs.

General Responsibilities

• Develop, maintain, and share an in-depth understanding of current legislation and regulations that pertain to healthcare and privacy compliance and ethics for bio/pharma industry organizations.

• Develop and maintain an in-depth understanding of Genentech's business, organizational structure, reporting relationships, core business practices, policies & procedures, as these relate to healthcare compliance and ethics.

• Contribute expertise and insights into ongoing development, refinement, and implementation of healthcare compliance, ethics, and related policies, guidelines, and Standard Operating Procedures (SOPs).

• May also contribute expertise and insights into the development, refinement, and implementation of healthcare compliance training and communications strategies, plans, content, and associated materials.

• Develop relationships with Genentech personnel across functions and teams and provide mentorship and compliance guidance as needed or otherwise appropriate.

• Proactively identify trends, dynamics, or other factors influencing Genentech's overall healthcare and related compliance to provide forward input into future HCO plans and objectives.

• Manage outside consultants and legal counsel to ensure on-time, on-target, and within-budget deliverables.

• Assist with other HCO duties and/or projects related to areas such as field monitoring, risk assessment, operations, auditing, investigations, policy, training, and transparency.

Competencies/Skills

• Impeccable ethics.

• Proficient in extracting and analyzing large datasets to strategically identify samples for targeted monitoring.

• Strong verbal and written business communication skills: highly adept at synthesizing and summarizing complex and/or voluminous content into clear, concise, and actionable communications.

• Works well within teams.

• Effective in identifying, developing, and implementing scalable/sustainable processes and other continuous improvements to achieve organizational efficiencies and increase effectiveness.

• Experience in building and cultivating relationships with key partners and stakeholders across organizational levels.

• Thinks "outside of the box" for solutions. Applies creative problem-solving and appropriate business solutions to effectively address compliance risk.

• Excellent project management skills: can prioritize multiple tasks and goals to ensure timely, on-target, and within-budget outcomes.

• Demonstrates the ability to identify appropriate resources and exercises good judgment in terms of leveraging internal resources.

• Strong business acumen: understands how the business "works" and demonstrates consistently effective "navigation" across the organization.

• Can effectively drive discussions and decisions toward desired end results.

Qualifications

• Bachelor's Degree (finance/accounting, life sciences, law, public policy, marketing, business, or related discipline preferred).

• Professional certification preferred (CPA, CIA, CFE, etc.).

• Graduate-level Degree preferred (JD, MBA, or related discipline).

• Healthcare Compliance Certification (before or within 6 months of appointment).

• Ability to travel (less than 10%).

Experience

• 3 or more years of work experience in auditing, monitoring, compliance, consulting, legal, or investigations (Big 4 accounting firm, consulting firm, or bio/pharma industry related experience preferred).

• Previous experience in effectively leading program or project management from inception to implementation.

• Knowledge of the bio/pharma industry preferred (compliance, legal, clinical affairs, and product marketing).

• Knowledge of the legal and regulatory environment, as it relates to healthcare compliance in the bio/pharma industry preferred (includes anti-kickback statutes, government fraud & abuse, off-label promotion, PhRMA Code, etc.).

• Experience in other compliance disciplines (privacy, policy, healthcare monitoring, transparency) a plus.

Take the next step in your career and join us in our commitment to excellence and integrity in healthcare compliance. Apply today!

The expected salary range for this position based on the primary location of California is $117,600.00 - $218,400.00 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits