Program Manager Clinical Service Line

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Job Summary:

Key Position Details:

• This position will support the growth and program development of urogynecology and midwifery across the organization.This position will also help with other projects within the women's health service line and will have direct reports.
• No weekends--No Major Holidays

Job Description:

Leads facilitates and coordinates strategic and operational processes to support the ongoing management and growth of a clinical service line. Supports concept design, strategic planning and business development for new programs and services. Supports general service line development including coordination of initiatives, management of existing programs and services and operational reporting.

Principle Responsibilities

• Development of current and new clinical service line programs and services.
  • Develops and executes strategic planning and business development for programs and services.
  • Provides oversight for the implementation of new and existing programs and services.
  • Coordinates service line activities across the system.
  • Partners with leadership to plan, implement and manage operational initiatives and tactical plans, tracking operations performance against key performance indicators.
  • Completes dashboards and reporting templates to highlight performance including variances.
  • Develops business plans for new programs, services an markets or to enhance existing programs in order to grow the service lines.
  • Conducts best practice research, industry trends and market analysis to support business plan development.
  • Summarizes analyses, conclusions and recommendations in the form of business plans and supporting presentation documents.
  • Manages relationships with leaders, physicians external partners to gain confidence and engagement in strategic and operational initiatives.
  • Participates in decision making activities with executive management, internal and external stakeholders.
• Plans and implements programs and services.
  • Assures local and system-wide implementation of established guidelines, policies and procedures.
  • Works with staff and physicians to develop and implement objectives for the provision of safe and effective patient care.
  • Evaluates the effectiveness of policies and procedures and make recommendations for change.
  • Identifies and recommends opportunities to impact performance trends favorably.
  • Facilitates education to the staff, patients, families and public as needed.
• Manages projects and performance improvement initiatives.
  • Manages multiple performance improvement initiatives.
  • Provides performance improvement methodology to design solutions.
  • Serves as an educator for performance improvement processes.
  • Performs data collection and analysis.
  • Completes process flow analysis with input from key stakeholders.
  • Identifies performance improvement opportunities and assist in design solutions.
  • Develops key performance indicators and measures.
  • Formulates and presents deliverables to executive management and internal and external stakeholders.
• Other duties as assigned.

Required Qualifications

• Must meet one of the following:
  Bachelor's degree in health care or related field
  Associate's or Vocational degree from an accredited school of radiologic technology for positions responsible for imaging programs
  5+ Years experience in a health care industry with progressive operational experience in an ambulatory or hospital setting
  For Allina Health Cancer Institute Breast Program, 5+ years clinical experience in screening and diagnostic mammography exams

Preferred Qualifications

• Master's degree in Health Care or related field
• 2+ years in leadership, consulting, and/or training role

Licenses/Certifications

• For Allina Health Cancer Institute Breast Program, Registered Technologist - The American Registry of Radiologic Technologists (ARRT) required upon hire

Physical Demands

• Sedentary:
• Lifting weight Up to 10 lbs. occasionally, negligible weight frequently