Recruitment and Retention Ambassador - College of Professional Education - $45,000 annually

TITLE

Recruitment and Retention Ambassador

JOB SUMMARY

Strategically plans and executes recruitment for undergraduate and graduate programs currently offered by the College of Professional Education at Texas Woman's University. This includes recruiting and assisting prospective students as a TWU representative, supporting the university's and college's enrollment goals, and fostering professional relationships with school districts, prospective students and businesses. Supports retention efforts through student outreach and college specific retention programs. Supports the university's commitment to thrive as a Hispanic Serving Institution and a model for student success. Work is performed under general supervision and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Dean of College of Professional Education

Supervises: No supervisory responsibilities

ESSENTIAL DUTIES - May include, but not limited to the following:

• Markets and promotes the COPE programs to school districts and other organizations in connection with recruitment of students on and off campus.
• Develops overall recruitment plan and participates in all graduate recruitment activities.
• Builds relationships and manages outreach and communication activities of the college.
• Facilitates outreach through face-to-face and virtual student recruiting activities, webinars, development of email, and social media campaigns, etc.
• Executes strategies for effective outreach to prospective students. Outreach encompasses measured benchmarks of school district, business, and prospective student contact including monthly goals for calls, texts, emails and personal interactions.
• Creates recruitment communications and materials.
• Monitors student retention and works with staff advisors, Student Life, Dean of Students, and the Pioneer Center for Student Excellence to promote retention and engagement.
• Works with COPE leadership to set goals and objectives for all programs, report weekly, monthly and yearly progress towards goals to COPE leadership.
• Assists with engagement activities and graduation ceremonies.
• Requires some evening and weekend work hours.
• Frequent off campus travel in DFW area, and some in-state and out-of-state travel several times per year. Requires some overnight stays.

ADDITIONAL DUTIES

• Performs other duties as requested.

EDUCATION

Bachelor's degree in education discipline or closely related field required.

EXPERIENCE

One year experience in a college/university setting preferred. Experience working in P-12 schools preferred. Marketing experience is preferred to include use of social media and use of creative software. General knowledge of the graduate admission process preferred. Experience as a recruiter/coordinator preferred. Marketing experience preferred. Broad knowledge of institutional admission requirements preferred. Bilingual preferred (English/Spanish). Equivalent combination of relevant education and experience may be substituted as appropriate.

REQUIREMENTS

Valid Texas driver's licenses and a safe driving record such as required by the university for Driver's Authorization.

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

• Strong interpersonal skills for effectively relating to potential candidates and corporate entities that may provide leads to candidates is highly preferred.
• General marketing and social media knowledge and skills.
• Strong interest in and commitment to the recruitment of students from underserved groups and engagement with underprivileged communities.
• Interpersonal skills for relating with school districts, corporations, campus partners, community organizations, and prospective students.
• Must be collaborative, have a positive attitude, be resourceful, and persistent with careful attention to detail.
• Results-oriented professional with consistent, strong verbal and written communication skills.
• Ability to present in front of large groups.
• Must be self-motivated and have the ability to work independently.
• Frequent evening activities and some weekends to meet needs of prospective students and other stakeholders.
• Ability to use a personal computer and other office equipment, including related university software and email.

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee must have the ability to travel in and out of state and stay overnight. Ability to work evening activities and some weekends. Ability to lift up to 30 lbs. (boxes of recruiting materials).

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

Texas Woman's University strives to provide an educational environment that affirms the rights and dignity of each individual, fosters diversity, and encourages a respect for the differences among persons. Discrimination or harassment of any kind is considered inappropriate.

Texas Woman's University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, religion, gender, sex, sexual orientation, ethnic origin, age, veteran's status, or against qualified disabled persons.

All positions at Texas Woman's University are deemed security sensitive requiring background checks.

If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at 847-688-6888 or www.sss.gov.