Office Coordinator

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Date Posted:

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Job Summary:

Key Position Details:

This is a Full-Time position at the United Hospital, Hastings Regina Campus within the Outpatient Mental Health and Addiction Services.

Job Description:

Principle Responsibilities

• Register patients / clients.
  • Collect information from patient / client / family member.
  • Collect additional information and / or authorizations from other departments, systems, or insurance resources.
  • Enter data into registration system and scans documents as needed.
  • Obtain required signatures.
  • Collect financial obligation as indicated.
• Schedule patients / clients.
  • Answer scheduling phones and obtains all required information.
  • Ensure that appropriate provider orders and / or authorizations are obtained in accordance with payor requirements.
  • Schedule patients in Excellian.
  • Review and modify schedules as needed, including wait-list maintenance.
  • Communicate schedule changes to impacted staff.
  • May contact patient / client / family to schedule subsequent visits, to give pre-visit instructions, or for appointment reminders.
  • May enter data into medical records.
• Provide administrative support.
  • Provide administrative support to managers.
  • Track and report department, quality, budget and billing data.
  • Support Information Technology needs of the department.
  • May coordinate conferences and meetings.
  • May manage staff schedules and timecards.
  • May order and maintain office supplies and equipment.
  • May assist with revision and review of brochures and other media.
  • May provide outside clients with department and educational information.
  • May maintain databases.
  • May assist with policy development and maintenance.
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• 2 to 5 years experience in office administration and data entry required and
• 2 to 5 years experience with electronic medical record and medical terminology preferred

Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently