Sr. Food Service Assistant, Per Diem

Summary

Perform a wide variety of customer service duties directly related to meal service and cafe cleaning and sanitation. Other responsibilities include training, operating a cash register, cash handling, portioning, and rotation of food products.

• Receives money into cash register and distributes change for cafeteria customers, reconciles cash at end of meal period
• Responsible for debit/credit card, pay by badge and Apple Pay transactions into POS
• Assists in training of new cashiers.
• Friendly, quick, and efficient customer service for a diverse population of guests
• Items are made and portioned correctly per designated standards and following standardized recipes.
• Knowledgeable of and can explain to customers, cafeteria discount, scale tare weight methods.
• Able to speak to the ingredients in our food and answer questions surrounding allergens.
• Upsells and promotes our food in a positive way.
• Grab and go items are stocked per par levels and replenished as needed.
• Equipment use consists of Turbo Chef, panini press and brewing of coffee.
• Expiration dates are monitored and rotated according to the FIFO rule.
• All work areas are cleaned per department standards using appropriate chemicals.
• Additional cleaning projects are assigned. Projects include, but not limited to; equipment, tables, chairs, floors, and storage areas and are completed in a timely manner.
• Ensures daily menu signs are displayed according to established menu.
• Effectively communicates price questions and/or discrepancies between the POS and posted signage.
• All responsibilities are completed in allotted timeframe per the designated workflow.
• Performs other related duties as assigned.
• Reports any equipment that is damaged or not in properly working order.
• Monitors refrigerator/freezer temperature throughout the shift and reports any immediate discrepancies.
• Additional department training, organization, or network activities are completed per established objectives.
• MGB Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.

Qualifications and Experience

Education/Degree

Preferred

• High School Graduate or GED preferred.

Experience

Preferred

* One-year cash handling experience in a food service or retail setting

* One-year previous food service experience preferably in healthcare setting or equivalent

Licensure

Preferred

* ServSafe Food Handlers

Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)

Required

* Demonstrates flexibility in work schedule and/or assignments to meet the needs of the job due to unforeseen interruption, crisis, or illness

* High level of customer service skills through communication and appropriate body language

* Ability to work a cash register and handle money

* Effective verbal, electronic and written communications skills using the English language.

* Maintain variable work schedule to meet department needs. (evenings, holidays, weekends).

* Basic computer skills or ability to learn.

* Time management & punctuality

Preferred

* Highly developed communications and interpersonal skills, working with diverse population.

* Work independently, be self-directed and contribute as a member of a team.

* Anticipates challenges and develops and implements strategies for addressing them.

* High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.

* Attention to detail.