Asset & Wealth Management, Marcus by Goldman Sachs - Provisioning Specialist, Richardson TX

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

Marcus by Goldman Sachs

The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.

YOUR IMPACT

As a Provisioning Specialist within Goldman Sachs Marcus, you will play a critical role in provisioning system access and resolving access related issues for a key business line within Marcus. The Provisioning team is responsible for provisioning system access, preforming regular access audits, and resolving system issues for Deposits. Provisioning works closely with business leaders, onboarding teams, Engineering, and external partners to ensure all employees are equipped to perform their role. The team also continually works to enhance current systems and processes. Provisioning is integral in ensuring that the Marcus businesses are equipped to provide excellent service to customers.

We have a fast-paced, results driven culture and are looking for an individual with a technical mindset who can become a subject matter expert to provision for a business line within Marcus.

Responsibilities

• Provision all necessary systems for new hire and transfer employees.
• Troubleshoot system issues and validate errors.

Basic Qualifications

• Strong time management and organization skills to be able to work on tight deadlines.
• Demonstrated communication skills and techniques within a fast-paced corporate environment.
• Ability to identify and troubleshoot technical errors.
• Flexibility to use similar skills in report audits, reporting, tool development etc.

Preferred Qualifications

• Experience in provisioning for contact center operations and applications.
• Experience system provisioning or tech related field.
• Experience in Excel
• Experience with Jira and Confluence
• Experience in banking/ financial services