Data Integrity Technician

Closing Date:

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Required Education and/or Experience:

• The formal education equivalent of a high school diploma, plus one year of specialized training in business management, business education, or a related field.

OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR THE HIGH SCHOOL DIPLOMA REQUIREMENT.

• Demonstrated experience with spreadsheets in a Windows environment;

• Experience in developing a positive team environment.

Job Duties and Responsibilities:

• Handle inbound and outbound calls, facilitate warm transfers to various departments across campus, and respond to voicemails on a daily basis;

• Scrub CRM data to resolve duplicates, fulfill unsubscribe requests, and update undelivered emails;

• Perform lead address cleanup to assign new leads to appropriate territories;

• Load standardized test data for ACT and SAT into SIS;

• Prepare data for variable print publication production;

• Format data appropriately for bulk imports into CRM;

• Generate printed letters from SIS for admission application communication;

• Prepare lists for bulk mail fulfillment;

• Support office processes as needed;

• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to follow directions and work independently as part of a larger team;

• Must be detail-oriented;

• Must be self-motivated, creative, and customer-service focused;

• Demonstrate ability to work in a fast-paced multi-tasking environment;

• Strong interpersonal and relationship-building skills.

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.