Senior Labor Relations Consultant

Yale New Haven Health
United States, Connecticut, New Haven
Apr 23, 2025
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Sr. HR Consultant - Employee & Labor Relations Partner provides advanced labor relations expertise and/or represents YNHHS's interests on matters covered by YNHHS's policies, procedures, guidelines, and practices, collective bargaining agreements, and applicable labor and employment laws/regulations. Maintains a high level of confidentiality regarding all elements and interactions of the workplace. Individual is responsible for preparing and conducting labor relations investigations and drafts responses to a variety of issues brought to the Employee & Labor Relations team. Assists in the development and application of labor relations strategies, policies, and practices. Ensures that grievances and other personnel matters are investigated and resolved appropriately. May serve as grievance hearing officer. Researches and prepares background information for collective bargaining negotiations. Works with colleagues to identify and create innovative solutions to solve and prevent problems. Develops and maintains departmental databases, generating reports and utilizing data to make recommendations. EEO/AA/Disability/Veteran Responsibilities 1. Hearings/Negotiations 1.1 Manages the coordination and organization of labor relations activities, which may include grievance administration, discipline administration, contract administration, and contract negotiations. 2. Investigations 2.1 Investigates disputes and grievances and recommends corrective action. 3. Relationship 3.1 Works with union representatives to resolve issues and enhance the working relationship of the parties. 4. Information Collection and Analytics 4.1 Analyzes and/or implements arbitration award decisions and partners with the HR Business Partners on the coordinates a variety of activities associated with award implementation. 5. Agreements 5.1 Interprets union contractual agreements, departmental policies and procedures to managers and employees. 6. Compliance and Training 6.1 Assists with the assurance that the YNHHS is in compliance with applicable bargaining unit agreements regarding wages, hours, and conditions of employment. Qualifications EDUCATION Graduate degree in either human resource management, business, healthcare administration, law, or a similar program with an analytic focus or related field. EXPERIENCE 7 years in Labor/Employee relations, practicing labor law or handling labor relations in a large/complex/multi-site environment. Knowledge of employment/labor laws, regulations, case law and their application Previous experience in a healthcare environment preferred. Specialized experience in handling grievances, negotiations, employment, employee relations, and employment law preferred SPECIAL SKILLS Strong knowledge of HR laws and regulations. Excellent relationship management as well as project management skills. Excellent communicator, high levels of emotional intelligence, able to provide specific guidance to clients while maintaining an environment of collaboration and partnership. Highly collaborative, able to build strong relationships with HR colleagues to drive results to the clients and HR. Ability to influence employees/leaders at all levels to drive outcomes. Critical thinking and creative problem solving. Demonstrated ability to manage multiple and sometimes competing priorities. Proven team player with excellent interpersonal communication and organizational skills. Strong analytical skills and experience with data analysis, metrics, and reporting. Strong ability to deal with ambiguity and lead others during periods of intense change. General principles, practices, and trends of labor-management relations. Traditional and interest-based bargaining practices, techniques and methods. Research, analysis and investigation techniques and methods. Grievance handling. Research methods and data analysis techniques. Employee relations principles and practices. Mediation techniques. Project management techniques. Training and staff development techniques and methods. Elements of effective performance management. Oral and written communication skills. Customer service principles. Interpersonal skills using tact, patience and courtesy YNHHS Requisition ID 88933