Quality Assurance Director

Culmen International is seeking a Quality Assurance Director for a future Health and Human Services opportunity.

The Quality Assurance Director is responsible for a range of process improvement activities, including data gathering and analysis, process mapping, developing and recommending alternatives for improvement, developing performance metrics, and monitoring post-process improvement initiative performance to updated standards.

Develop and implement quality assurance strategies, policies, and procedures to ensure compliance with industry standards and regulatory requirements.
• Lead and manage a team of quality assurance professionals, providing guidance, training, and support.
• Oversee the design and implementation of quality control processes and systems to monitor and evaluate service quality throughout the facility.
• Conduct audits and inspections to identify areas for improvement and ensure adherence to quality standards.
• Collaborate with cross-functional teams, such as operation management, direct care workers, case management and clinical to address quality-related issues and drive continuous improvement initiatives.
• Analyze data and metrics to identify trends, patterns, and opportunities for enhancing quality and efficiency.
• Develop and implement quality assurance metrics and performance indicators to measure and report on quality-related objectives.
• Work independently, react to change productively, and handle other essential tasks as assigned while exercising a high level of confidentiality.

• Bachelor's degree in social work, human services, or related field.
• Minimum of (3) three years relevant experience.
• Minimum of (1) one year supervisory experience.
• Must be computer literate.
• Must be at least 21 years of age at the time of hire.
• Proficiency in English and Spanish (verbal and written) preferred.
• Possess a valid Driver's License.
• Possess a clear Tuberculosis test.
• Ability to successfully clear a background check.
• Ability to successfully clear a drug screening.
• Provide immunization documentation for Tdap, Varicella, MMR, Hepatitis A and B, Varicella.
• Must be authorized to work in the U.S. for any employer.

Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments.

At Culmen International, we are committed to creating and sustaining a workplace that upholds the principles of Equal Employment Opportunity (EEO). We believe in the importance of fair treatment and equal access to opportunities for all employees and applicants. Our commitment to these principles is unwavering across all our operations worldwide.