Digital Marketing Manager

The Digital Marketing Manager will direct Digital Marketing initiatives for our Pro (US) business unit. You will partner with the Sr. Digital Marketing Manager to successfully implement Digital and CRM initiatives in support of the Pro business. You will analyze metrics (website, CRM, paid and social ads) to develop strategies that improve our customer experience, increase engagement and conversion, and foster brand loyalty. The Manager will demonstrate strategic thinking and creativity that leverages these data insights to develop digital tools and experiences and customer journey paths in line with Behr business objectives.

Website Development and Maintenance:

• Plan, develop and execute user experience strategies to support US Pro campaign initiatives, streamline the Pro customer experience and drive towards conversion and purchase.
• Collaborate cross-functionally with Creative Services, IT/QA, Pro Brand Marketing, Pro Sales, Product Marketing and other teams to implement website enhancements and improvements.
• Take ownership of web development initiatives: gain alignment on functional requirements, design and UX/UI, establish the project timeline, lead the IT development cycle from kick-off through launch, proactively address questions and defects, manage post-launch issues.
• Take appropriate action on website defects/issues reported by external customers, Pro Sales, and other internal teams.
• Partner with the Sr. Manager, Digital Analytics to provide detailed reporting and analytics.

CRM Program Management:

• Conceptualize, strategize and execute CRM initiatives in support of the US Pro business's campaigns (TBD: support for Canada Pro Business)
• Work with Content Manager who will compose, edit, and proof email copy
• Work with Content Manager who will compose and formulate SMS/MMS messaging copy.
• Partner with cross-functional teams (IT, Salesforce, Pro Sales, Product Marketing and other) and external agencies to align on CRM support for their outreach initiatives in support of the Pro business.
• Create and take ownership of the promotional/communications calendar
• Collaborate with the Sr. Manager, Digital Analytics to provide detailed reporting and analytics.
• Based on data outcomes, propose and develop CRM tactics and campaigns to increase subscriptions, engagement and conversion.

Project & Vendor Management:

• Proactively lead all Digital Marketing campaigns for US Pro business from inception through launch.
• Create and manage development timelines to align expectations and prioritize efforts with our business partners.
• Manage Vendor Partners, provide direction as it relates to assigned projects.
• Create and manage POs, process invoices.

• 4-year Bachelor's degree in Marketing, Digital Media, Advertising, Communications, or related field required
• 3-5+ years' work experience in B2B digital marketing and CRM programs, including project management experience is required
• Experience in Salesforce Marketing Cloud preferred
• Excellent copywriting and proofing preferred
• Experience in HTML is preferred
• Knowledge of Adobe Creative Suite is preferred

• Competitive pay and bonus opportunities.
• Accrue 15 paid days off the first year.
• 401(k) retirement plan with 4% match.
• Competitive health plans for individuals and families.
• Check out behr.com/careers to view a comprehensive list of our benefits and perks.

Founded in 1947, Behr Paint Company is one of the largest manufacturers of paints, primers, decorative finishes, stains, surface preparation, and application products for do-it-yourselfers and professionals in the United States, Canada, Mexico, China, and Chile. The Santa Ana, Calif.-based company and maker of the BEHR, KILZ, WHIZZ, and E&J brands is dedicated to meeting the project needs of DIYers, professionals, architects, and designers with an unwavering commitment to quality, innovation, and value. At Behr Paint, we strive to have all team members bring their best selves and their unique perspectives every day.

Our Ongoing Commitment to Diversity, Equity & Inclusion

We believe a workplace that encourages and values different voices, perspectives, and backgrounds builds better teams, better solutions, and more innovation. The goal is for every single team member to have a voice and experience a sense of belonging here, regardless of where they sit in the organization and what their background is. We look forward to your sharing your outstanding and unique talents and perspectives with us!

BEHR (the "Company") is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

BEHR is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-Verify Right to Work Poster: English & Spanish