New 
Ai Product Engineer Cisco Domain Sme (Ccie/ccnp Certified)
 Tata Consultancy Services | |
$80,000 - $120,000
| |
sick time, 401(k)
| |
 United States, California, San Jose | |
 Oct 28, 2026 | |
|
Job Description
Must Have Technical/Functional Skills *
CCIE Certified (Enterprise Infrastructure / Wireless / Security) - MUST *
Whitepaper publication in the networking forum - MUST *
Deep, hands-on expertise in Cisco Network (Wired / Wireless) OR Cisco Security Products (Firewall, ISE and related security portfolio) *
Proven experience working with Cisco TAC on Tier 2 / Tier 3 customer escalations *
Ability to critically review, rate and provide structured, actionable feedback on technical products *
Hands-on scripting experience (Python, Bash, TCL or similar) for validation, testing and automation *
Familiarity with AI assistants (Claude, Codex) - trainable for strong SMEs as part of onboarding
Roles & Responsibilities We are looking for Cisco-certified subject matter experts (SMEs) who will operate at the intersection of deep networking / security expertise and applied AI. In this role, you will evaluate AI-generated technical outputs, rate product quality, provide expert feedback, and directly contribute your domain knowledge to strengthen and remediate the underlying AI models. This is a unique opportunity for seasoned Cisco engineers to shape next-generation AI products - we will train qualified SMEs on the AI tooling and depute them into the product engineering pipeline *
Domain Expertise (SME): Serve as an SME across Cisco Network (Wired / Wireless) and/or Cisco Security Products (Firewall, ISE and related security portfolio), providing authoritative technical judgment. *
AI Product Review & Rating: Review and rate AI-developed products and outputs for technical accuracy, completeness and real-world applicability; provide structured, actionable feedback. *
Model Enrichment & Remediation: Contribute domain knowledge to improve the AI model - identify gaps, correct erroneous outputs and drive remediation to continuously raise product quality. *
TAC-Grade Problem Solving: Apply hands-on troubleshooting experience equivalent to Tier 2 / Tier 3 TAC support, ensuring AI outputs meet escalation-level customer standards. *
Scripting & Automation: Use scripting to validate, test and automate evaluation workflows and reproduce technical scenarios. *
AI-Assisted Engineering: Work with modern AI development assistants such as Claude and Codex to review, generate and refine technical content (training provided).
Salary Range: $80,000 - $120,000 a year #LI-CM2
TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, I dentity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Location
San Jose, CA
Function
TECHNOLOGY
Role
Engineer
ID
435719
Skills
Artificial Intelligence | Product Engineering
Salary Range
$80,000 - $120,000 | |