New 
System Administrator
 Tata Consultancy Services | |
$85,000 - $95,000
| |
sick time, 401(k)
| |
 United States, Pennsylvania, Blue Bell | |
 Oct 28, 2026 | |
|
Job Description
Must Have Technical/Functional Skills Core EUC Support Skills *
Windows 10/11 troubleshooting *
Hardware & software issue resolution *
Active Directory (user management, group policies) *
Remote support tools (AnyDesk, TeamViewer, SCCM Remote Control) Remote Access & Connectivity *
Remote Desktop Protocol (RDP) *
Citrix / VMware Horizon (VDI environments) *
VPN troubleshooting (Cisco AnyConnect, Pulse Secure, Fortinet, etc.) Hardware & Peripherals *
Printer troubleshooting (network printers, drivers, spooler services) *
Laptop/Desktop imaging and support Application & Productivity Tools *
Microsoft Office 365 troubleshooting *
Microsoft Teams, OneDrive, SharePoint support *
Email troubleshooting (Exchange / Outlook issues) Soft IMAC (Install, Move, Add, Change) *
Application deployment & remediation *
Software packaging basics *
Patch management support Endpoint Management Tools *
SCCM (Microsoft Endpoint Configuration Manager) - Basic knowledge *
Microsoft Intune - Device & application management *
Group Policy (GPO) Roles & Responsibilities *
Provide L2/L3 technical support for end-user computing environments. *
Troubleshoot remote desktop issues (RDP, VDI, Citrix) and ensure seamless access. *
Diagnose and resolve printer-related issues (network printers, driver issues, print queues). *
Support Microsoft Office 365 / Office Suite troubleshooting (Outlook, Teams, Excel, Word, PowerPoint). *
Perform VPN troubleshooting (connectivity, authentication, latency issues). *
Handle Application Remediation (Soft IMAC activities): o
Software installations, upgrades, patching o
Application compatibility fixes o
Packaging and deployment support *
Manage incident, service request, and problem tickets within SLA timelines. *
Perform root cause analysis (RCA) for recurring issues. *
Support device configuration and endpoint management. *
Collaborate with IT infrastructure teams for escalations and service improvements. *
Maintain knowledge base and documentation for known issues. Generic Managerial Skills, If any *
Strong troubleshooting & analytical skills *
Customer-centric mindset *
Ability to manage multiple priorities *
Excellent communication skills Salary Range: $85,000 - $95,000 per year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Location
Blue Bell, PA
Function
TECHNOLOGY
Role
Senior Engineer
ID
435340
Skills
Desktop
Salary Range
$85,000 - $95,000 Desired Candidate Profile
Qualifications BACHELOR OF COMPUTER SCIENCE | |