New 
Desktop & Mac Jamf Engineer
 Tata Consultancy Services | |
$80,000 - $90,000
| |
 United States, Michigan, Dearborn | |
 Oct 28, 2026 | |
|
Job Description
Desktop & MAC JAMF Engineer *
Strong understanding and hands-on knowledge of windows desktop platform overall *
Strong experience in building, maintaining and administering windows desktop. *
Proficient in optimizing performance of desktops and user experience *
Experienced in Microsoft Modern workspace management capabilities - levering Intune, Auto Pilot, SCCM, Imaging, Task sequence and PowerShell scripting. *
Must-have knowledge and hands-on experience in Mac deployment using JAMF, including JAMF management, environment configuration, device enrollment, policy execution, application deployment, and troubleshooting. *
Experience with Intune Company Portal registration for end-user device onboarding and compliance validation. *
Ability to configure and manage JAMF environments, including policies, configuration profiles, device groups, application packages, and compliance settings. *
Experienced in Break fix laptop/Desktop issues remotely. *
Provide Remote support coverage for in-scope locations for EUC issues *
Install and swap devices at customer location *
Manage Asset and stock inventory in the organization *
Relevant Microsoft Certifications *
Available at customer location on all 5 business days *
Work on incidents, tasks and requests for the issues related to EUC *
Build laptops or desktops in the environment using SCCM imaging using task sequence and Autopilot. *
Perform Mac deployment and JAMF management activities, including environment configuration, device enrollment, application installation, configuration validation, and post-deployment support. *
Configure and maintain JAMF policies, smart/static groups, configuration profiles, and application deployment workflows as per organizational standards. *
Support Intune Company Portal registration for managed devices and assist users with onboarding, access, and compliance-related issues. *
Work with users post shipping to soft land the users on Day one and receive equipment back. *
Follow up on tickets to ensure they meet SLA and process. *
Ensure equipment is cleaned, packed as per process and shipped to the end users. *
Follow up and receive the equipment's from users post offboarding, Break-fix or replace pc requests. *
Develop & document procedures for assisting End Users in restoring lost or damaged data and files from file backups for data and files on shared drives. *
Provide Remote support coverage for in-scope locations for EUC issues. *
Provide remote assistance with conferenc ing equipment's and related issues which can be remotely troubleshooted. *
Track, maintain and report the equipment spares inventory levels and replenishment requirements for spares, replenishment, and servicing. *
Coordinate with the other teams to manage technical support requests to resolution and closure. *
Provide instructions and usage assistance to End Users with supported devices and software. *
Document solutions and associated procedures to the Break/Fix incidents in knowledgebase. *
On-call support for high priority incidents. Salary Range- $80,000-$90,000 a year #LI-SP3 #LI-VX1
Location
Dearborn, MI
Function
TECHNOLOGY
Role
Engineer
ID
435195
Skills
Desktop
Salary Range
$80,000 - $90,000 | |