New 
Servicenow Cmdb
 Tata Consultancy Services | |
$90,000 - $100,000
| |
sick time, 401(k)
| |
 United States, Ohio, Columbus | |
 Oct 28, 2026 | |
|
Job Description
Must-Have Technical Skills *
ServiceNow Expertise o
Strong knowledge of CMDB module, CI classes, and relationships. o
Experience with Discovery, Service Mapping, and Integration Hub ETL. o
Familiarity with ITOM and ITSM processes (Incident, Change, Problem). *
ITIL Framework o
Solid understanding of Configuration Management principles and ITIL v4. *
Data Management o
CI lifecycle management, data normalization, and duplicate elimination. o
Automated discovery and reconciliation tools. *
Integration & Scripting o
Ability to configure integrations with SCCM, AD, and other systems. o
Basic scripting (JavaScript, Glide API) for workflow customization. *
Reporting & Governance o
CMDB Health Dashboard, audit reports, and compliance checks. ________________________________________ Functional Skills *
CMDB design and governance implementation. *
CI identification rules and attribute mapping. *
Service mapping for applications and infrastructure. *
Knowledge of asset management and software license compliance Roles & Responsibilities * Maintain CMDB accuracy and enforce compliance with standards. * Coordinate with network, application, and asset teams for CI updates. * Implement and monitor Discovery schedules and service maps. * Perform data audits, resolve normalization issues, and ensure integrity. * Support platform upgrades, patching, and UAT for CMDB-related changes. * Create and maintain documentation (SOPs, design docs, governance playbooks). Generic Managerial Skills, If any * Strong communication and stakeholder management. * Project management and ability to prioritize tasks. * Analytical thinking and problem-solving. * Ability to mentor teams and enforce governance. * Collaboration across cross-functional IT and business teams Salary Range: $90,000-$100,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Stude nt Loan Refinancing. #LI-SP1
Location
Columbus, OH
Function
TECHNOLOGY
Role
Engineer
ID
434883
Skills
ITSM | CMDB | Service Now
Salary Range
$90,000 - $100,000 Desired Candidate Profile
Qualifications BACHELOR OF COMPUTER SCIENCE | |