Academic Advisor

Position Summary:

The Academic Advisor will provide academic advisement to students in the Live Virtual/Face to Face and Canadian block program options. The Academic Advisor will work with the Associate Dean, Onboarding team, and other Academic Advisors to assist students with their plans of study, barriers to registration, and processing leaves of absence and program withdrawals, and will provide referrals to faculty and other WSSW and YU services to resolve issues.

The Academic Advisor will also work directly with the Registrar's Office staff. Academic Advisor will develop strategies and procedures to ensure that MSW students are properly supported and move through the MSW program successfully to graduation.

Position Responsibilities:

• Provide direct academic advisement to students
• Develop and revise plans of study/roadmaps and assist students to follow and update their plans of study/roadmaps to meet all degree requirements
• Provide individual and group advisement meetings as needed
• Work with Associate Dean to resolve plan of study issues, such as:
  
  
  
  • Unmet pre- or co-requisite courses
  • Transferring between MSW program options
  • Processing or applying transfer credits
  • Auditing courses
  • Late adding or dropping courses
  • Issues with degree evaluation
  • Intervene when a student encounters barriers to registration
  • Refer students to appropriate departments when they have a hold on their account
  • Assess screenshots of registration restriction messages and provide guidance
  • Apply appropriate registration permits, including cohort, program, and pre- and co-requisite permits
  
  
  
  
• Analyze course scheduling/registration reports and provide input regarding the need to add sections and make other modifications
• Work directly with the Registrar's Office to resolve individual and systemic barriers to registration
• Assist students with:
  
  
  
  • Processing Leave of Absence forms and the process to withdraw from the MSW program
  • Accessing Yeshiva student services
  • Referrals to the appropriate staff/faculty to address questions or resolve issues
  • University withdrawal
  
  
  
  
• Refer students to the Associate Dean who express dissatisfaction with:
  
  
  
  • A course
  • An instructor
  • Registration process
  • Services from other departments (Office of Disability Services, Office of Student Finances, etc.)
  
  
  
  
• Use of and entry of documentation and other relevant data and information into Yeshiva Success Network, DegreeTrack, Banner, and other software and applications, where relevant
• INCLUDING:
  
  
  
  • Uploading all documents into YSN
  • Writing notes in YSN
  
  
  
  
• Contribute to and update training materials, including Canvas course, infographics, and Academic Advisors' Manual, as well as information for students, faculty, and staff regarding Academic Advisors' roles and responsibilities
• Develop strategies to improve students' academic experiences
• Monitor students' progress towards graduation, including tracking enrollment, withdrawals, Leaves of Absence, and degree requirements, and implement strategies to promote retention and completion
• Monitors and updates the list of students assigned to Academic Advisors

Experience & Educational Background:

• Bachelor's degree required
• Master degree, particularly an MSW degree, preferred
• At least 3-5 years of administrative experience are required
• Equivalent combination of education and experience will also be considered
• Familiarity with technology and systems, such as Excel, with a preference for knowledge of higher education administration systems, such as Banner, Starfish, etc.

Skills & Competencies:

• Excellent communication and people skills
• Capacity to generate accurate, professional, courteous correspondence in a timely fashion
• Ability to quickly learn and become proficient in new software and technology
• Must be exceedingly well organized, flexible, and independent
• Must have the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining proactive, resourceful, efficient, and courteous
• Ability to manage multiple demands, prioritize tasks, and respond accordingly
• Must demonstrate good judgment, initiative, and attention to detail

Salary Range:

$67,626 - $72,626

About Us:

Yeshiva University is dedicated to academic excellence, intellectual exploration, and the advancement of timeless values that shape and impact lives. With a rich tradition rooted in Jewish thought and heritage, YU fosters a dynamic learning environment across its undergraduate, graduate, and professional schools. Our mission is to cultivate the next generation of leaders who will contribute meaningfully to society, guided by a commitment to ethics, innovation, and service. Our community extends far beyond the classroom, encompassing thousands of students, faculty, staff, and more than 70,000 alumni and supporters worldwide, all working together to build a brighter future.

As a Yeshiva University employee, you will be part of a welcoming, diverse, and intellectually engaging community that values collaboration, excellence, and professional growth. We offer a supportive and stimulating workplace with tangible employee benefits, opportunities for advancement, and a strong sense of purpose. Beyond professional development, YU is committed to ensuring a high quality of life for its employees, offering a work environment that prioritizes well-being, work-life balance, and a culture of mutual respect. Every role at YU contributes to our broader mission of education, research, and societal impact, ensuring that all members of our community-students, faculty, staff, alumni, and friends-are inspired to make a difference. We invite you to bring your talent and passion to YU and join us in shaping the future.

Equal Employment Opportunity:

Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.