Mason Street Grill Busperson - Full Time

Description

Do you take pride in delivering exceptional service and creating memorable dining experiences? Are you energized by the fast-paced atmosphere of one of Milwaukee's premier restaurants? If so, Mason Street Grill is looking for a dedicated individual to join our team and help uphold our reputation for outstanding hospitality, exceptional cuisine, and warm, genuine service.

What you will be doing

• Deliver exceptional guest service by promptly setting and resetting tables, pouring water, clearing dishes, and assisting servers to ensure a seamless dining experience.

• Maintain a clean, organized, and polished dining room by clearing, sanitizing, and preparing tables and service stations throughout each shift.

• Support food and beverage service by transporting dishes, bread, beverages, and other items between the kitchen and dining room efficiently and accurately.

• Anticipate guest and team needs by refilling water, assisting with table maintenance, and providing attentive support in a fast-paced, upscale restaurant environment.

• Collaborate with servers, bartenders, hosts, and culinary team members to ensure smooth restaurant operations and create memorable dining experiences for every guest.

Position Requirements

• Strong customer service skills with a friendly, professional, and team-oriented attitude.

• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

• Ability to stand, walk, bend, and lift up to 30 pounds throughout the shift.

• Flexible availability, including evenings, weekends, and holidays.

• Previous restaurant or hospitality experience is a plus, but a willingness to learn and a positive attitude are most important.

What's in it for you

• Competitive Pay, Early Wage Access, and Paid Time Off

• Discounted On-Site Self-Parking

• 401(k) employer match

• Access to Employee Assistance Programs

• Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.

• Complimentary, well-balanced meal every shift.

• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.

• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters

• Health and Benefit packages are available for full-time associates

Job Type: Full Time, Hourly

Pay Rate: $8.22/hour

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an Equal Opportunity Employer.