New

Field Service Engineer (Spector) - Sugar Land, TX

Veeco Instruments Inc.
sick time, tuition reimbursement, 401(k)
United States, Texas, Houston
Oct 09, 2026
Select how often (in days) to receive an alert: Apply now Field Service Engineer (Spector) - Sugar Land, TX Location: US - TX Requisition ID: 20078 About Veeco You probably don't realize it, but what we do at Veeco touches the lives of every person, every day. It's a bold statement, but it's true. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us. We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world's leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world. We're looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers. OVERVIEW Veeco's Ion Beam Deposition systems operate at the center of our customers' most advanced manufacturing processes, where downtime, drift, or unresolved defects directly impact yield and revenue. As a Field Service Engineer III, you will own the most complex technical challenges in the field-serving as the senior escalation point for system performance, reliability, and integration issues that others cannot resolve. Your work directly protects customer trust, accelerates recovery from critical events, and informs product and process improvements across Veeco's engineering organization. This role is built for an engineer who wants deep technical ownership, high autonomy, and visible impact on both customers and product direction. This role is based in Sugar Land, Texas and will require travel both domestic and international. RESPONSIBILITIES Own the highestcomplexity installations, upgrades, and field escalations for Ion Beam Deposition systems, restoring full system performance where standard procedures fall short Diagnose and resolve multidiscipline system failures spanning vacuum, motion, electronics, controls, and software using structured root cause analysis Lead corrective and preventive action efforts, ensuring fixes are durable, documented, and fed back into engineering and product support teams Act as a trusted technical advisor to customer engineering teams, providing guidance on system optimization, stability, and bestpractice operation Serve as the onsite technical escalation authority for assigned accounts, independently prioritizing issues based on customer and business impact Influence serviceability, reliability, and installation cycle time by collaborating with Engineering, Operations, and Product Support Produce clear, detailed service documentation that enables organizational learning and reduces repeat escalations QUALIFICATIONS Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline 8+ years of handson field service or equipment support experience in semiconductor capital equipment Advanced experience supporting complex vacuumbased systems in cleanroom environments Demonstrated ability to independently resolve escalated, nonroutine system failures Ability to lift and carry up to 50 lbs and safely operate standard hand tools and equipment Ability to stand, sit, and perform repetitive tasks for extended periods in customer fab and cleanroom environments KNOWLEDGE, SKILLS, AND ABILITIES Deep handson expertise with vacuum technologies, including turbomolecular pumps, dry mechanical pumps, cryogenic pumps, helium leak detection, residual gas analyzers, and vacuum instrumentation Skilled at integrating and troubleshooting complex systems that span mechanical, electrical, pneumatic, robotic, and software domains Experienced in leading structured root cause analysis and translating findings into longterm corrective actions Able to explain complex technical issues clearly to both customer engineers and internal nonspecialists Recognized for sound judgment under pressure and the ability to prioritize effectively during highimpact field events High standards for documentation quality, accuracy, and knowledge sharing Proficient with Microsoft Word, Excel, Outlook, and PowerPoint Salary and Benefits The expected salary range for this position is $34 - $45/hr, plus a bonus opportunity. We will consider your location, experience, and other job-related factors when determining your pay. Other benefits include: Medical, Dental, and Vision Employee Stock Purchase Plan (ESPP) 401(k) with Company Match Holiday, Vacation, and Sick Time Flexible Spending Accounts (FSA) Commuter Benefits Life and Accident Insurance Disability Insurance Tuition Reimbursement Employee Assistance Program (EAP) Identity Theft Remediation Emergency Travel Assistance Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities. Apply now Find similar jobs: