Quality Engineer

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Quality Engineer
Location: Charlotte, NC

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:
Make Your Mark on Manufacturing Quality. We're seeking a proactive, adaptable Quality Engineer who enjoys hands-on problem-solving, tackling technical challenges, and building expertise in a collaborative manufacturing environment. Whether you're growing your engineering career or bringing established quality experience, this opportunity offers meaningful ownership, direct exposure to manufacturing operations, and the chance to make a visible impact. As the site's Quality Engineer in Charlotte, you'll help strengthen quality systems, resolve product and process challenges, and drive corrective actions from concept through implementation.

Spending the bulk of your time on the manufacturing floor, you'll partner with Engineering, Operations, suppliers, and cross-functional teams to interpret engineering drawings, evaluate product conformance, investigate customer complaints, and resolve supplier and internal quality issues. You'll also support supplier defect reduction, packaging enhancements, PPAP, first article inspections, PFMEA, control plans, 8D problem solving, quality metrics, and continuous improvement initiatives. Success in this role means being curious, taking initiative, and looking beyond immediate problems to find better solutions.** You'll gather and evaluate information, develop sound judgment, and take on increasing ownership of projects, from targeted process changes to broader operational and floor-layout initiatives. You'll work independently where appropriate while collaborating with experienced colleagues and engaging additional resources when needed.

With broad business exposure, meaningful project ownership, and involvement in the site's transition to SAP, this opportunity offers room to expand your expertise, build highly transferable skills, and grow your career across Quality, Sourcing, Materials, Operations, or leadership.

Responsibilities:

• Drive process and quality improvements to strengthen product reliability, identify production concerns, implement corrective solutions, and serve as Quality Project Lead for new product introductions, as assigned.
• Develop and maintain manufacturing and quality documentation including process controls, inspection logs, visual work instructions, engineering change notices (ECNs), and related procedures.
• Implement, maintain, and audit quality management systems, including departmental procedures supporting ISO certification and participation in internal and external plant audits.
• Investigate and resolve internal and customer quality issues, analyzing defects in products, materials, processes, and procedures to identify root causes and drive timely corrective and preventive actions.
• Manage supplier quality issues, including nonconforming materials, supplier communications, corrective action requests, and follow-through to resolution.
• Develop and analyze quality reports and performance metrics to monitor supplier and internal manufacturing quality, identify trends, and drive corrective and preventive actions.
• Partner with Engineering, Customer Service, Sales, and customers on design and contract reviews, customer quality requirements, root cause investigations, corrective actions, and occasional customer audits.
• Support employee training and quality awareness, identifying production-process training needs and participating in programs that reinforce quality standards and manufacturing practices.

Requirements:

• Bachelor's degree in Engineering, ideally Mechanical Engineering. Other engineering disciplines considered with relevant experience.
• 3+ years of Engineering or Quality Engineering experience, including relevant hands-on engineering assignments. Internships and co-ops may be considered for exceptional early-career candidates.
• 3+ years of experience investigating and resolving product, supplier, or internal quality issues, including root cause analysis, corrective actions, interpreting engineering drawings, evaluating product specifications, and resolving discrepancies.
• 3+ years of experience supporting quality processes and continuous improvement, including experience in several areas such as supplier quality, PPAP, first article inspections, customer complaints, PFMEA, control plans, 8D, or process improvements.
• Advanced Excel proficiencey working with formulas such as VLOOKUP, and macros or similar automation, with the ability to apply these skills to Smartsheet workflows and dashboards.

Core Competencies

• Communicate effectively: verbally be able to take complex technical subjects and translate them effectively for non-technical person; set up timely, effective communication across the organization; active listening skills; professional presentation capabilities; clear, respectful and positive communication skills.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems and make decisions that enhance organizational effectiveness.
• Decision Maker: Assess situations to determine the importance, successfully prioiritize, understanding urgency and risks, and make clear decisions which are timely and in the best interests of the organization and customer. Acts with a sense of urgency.
• Proven organizational skills: Utilize project tools, calendar and organizational tools effectively to be able to deliver on time, within scope and cost.
• Effective Problem solving: proven product investigation skills, identifying root cause(s), gather and process relevant information, generate possible solutions and make recommendations and/or resolve the problem in a timely and sustainable manner.

Preferences:

• AQE, CSQP, ISO or auditor (CQA) certification
• Quality and manufacturing experience: Background in automotive quality, industrial manufacturing, distribution, or another ISO-regulated environment, including supplier defects, packaging improvements, customer complaints, or process nonconformities.
• Quality tools and processes: Experience with PPAP, first article inspections, PFMEA, control plans, 8D problem solving, Quality CAR systems ETQ.
• Continuous improvement: Experience leading productivity, process, workflow, or floor-layout improvements from identification through implementation.
• Systems and data tools: Experience with Smartsheet workflows and dashboards, advanced Excel functions and macros, and ERP systems such as SAP, Oracle, JD Edwards, or Infor.
• Project and cross-functional leadership: Project-management experience and demonstrated collaboration with Engineering, Operations, Quality, suppliers, sourcing, materials, or EHS.
• Education preference: Bachelor's degree in Mechanical Engineering preferred; other engineering disciplines are acceptable.

Travel and Work Arrangements

• This position is based onsite in Charlotte, NC.

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.