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Position Title: Care Manager
Work Location: Remote - KS; Ideal candidate in Central KS - Salina, Hutchinson, Great Bend, Pratt, and surrounding areas
Assignment Duration: 6 Months (Possibility to extend or convert)
Work Schedule: 8am-5pm, with possibility of some evening hours due to business need
Work Arrangement: Remote with 75% travel; field worker that is member-facing Position Summary:
Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families related to mental health and substance use disorder. Background & Context:
Our team specifically supports members in foster care and coordinates services and supports to ensure the members' needs are met. Additional staff needed due to business fluctuation. Our team culture is member-focused, collaborative, accountable, and mission-driven. Key Responsibilities:
* Evaluates the needs of the member via phone or in-home visits related to the resources available, and recommends and/or facilitates the care plan/service plan for the best outcome, which may include behavioral health and social determinant needs
* May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources
* Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care including mental health and substance use disorders
* Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team to ensure identified services are accessible to members
* Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms and provides recommendations to care plan/service plan based on identified member needs
* Facilitates care coordination and collaborates with appropriate providers or specialists to ensure member has timely access to needed care or services
* Collects, documents, and maintains member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
* Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs
* Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner
* Performs other duties as assigned.
* Complies with all policies and standards.
* 48hr in-person visits following a placement change for the member
* 7-Day team meetings following a placement change for the member
* Telephonic outreaches based on member's acuity
* In-person visits based on member's acuity
* Annual assessments
* In-person visits that may take place after 5pm
* Weekly team meetings Qualification & Experience:
| Education/Certification |
Required: Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 - 4 years of related experience |
Preferred: |
| Licensure |
- Required: Licensed Master's Behavioral Health Professional (e.g., LCSW, LMSW, LMFT, LMHC, LPC) or RN based on state contract requirements with BH experience required
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Preferred: |
Years of experience required: At least one year of experience coordinating services across child welfare and related systems of care
Disqualifiers: no experience working in child welfare and related systems of care
Additional qualities to look for: strong communication, high quality documentation, adaptability/flexibility, and solution focused |
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