Bilingual Customer Service Representative

Now hiring for a Bilingual Customer Service Representative

Location: Gainesville, GA

Pay Rate: $15.00 per hour

Calls? Chats? Coffee? Handle It All Bilingually and You've Got Our Attention

Looking for Bilingual Customer Service Representative jobs in Gainesville where your communication skills help people every day? This opportunity lets you assist customers in multiple languages, resolve questions efficiently, and build positive relationships while supporting exceptional customer service.

If your skills and experience are a good match for this role please apply today. This opportunity is based on a Bilingual Customer Service Representative career path and is being offered by Staffmark to qualified candidates.

Job Duties

• Communicate professionally with the public, internal customers, and external customers.
• Resolve complicated issues involving customer service and research governing policies, procedures, or laws for clients or visitors.
• Talk with clients, make appointments, print WIC vouchers, and work on reports to build and maintain caseload, supply, and office inventory.
• Interpret as needed.

Education Requirements

• High school diploma or GED required.
• Additional education in business, communications, customer service, or a related field is beneficial.

Experience Requirements

• Fluency in English and Spanish is required by the position.
• Strong verbal and written communication skills with the ability to assist diverse customers professionally.
• Experience using computers, CRM systems, office software, or customer service applications.
• Ability to resolve customer concerns while maintaining professionalism and accuracy.
• Strong organizational, problem-solving, and interpersonal skills with dependable attendance.

Preferred Qualifications

• Previous bilingual customer service, call center, retail, office administration, or account support experience is preferred.
• Experience using CRM software, ERP systems, Microsoft Office, or customer management platforms is beneficial.
• Knowledge of order processing, customer support, account management, or business communications is considered an asset.
• Individuals who demonstrate professionalism, cultural awareness, communication skills, and a customer-focused attitude are well positioned for success as a Bilingual Customer Service Representative.

Physical Capabilities

• Ability to remain seated and work at a computer for extended periods.
• Ability to communicate professionally by phone, email, video conferencing, and in person.
• Ability to occasionally lift office materials weighing up to 25 pounds.
• Ability to perform normal office duties while maintaining productivity throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Professional Office Environment with opportunities for advancement and continued career development.

"Staffmark is "Excelente " to work with." Staffmark Associate

Talk the talk. Land the job. Apply now.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.