Supervisor, Operations

Summary

This role is for A1 Shift.

The Operations Supervisoris responsible foroverseeing the day-to-day operations of freight handling, ensuringtimelyand efficient movement of goods. This role involves coordinating with various stakeholders, managing operational processes, and ensuring compliance with company policies and regulatory requirements.

Duties and Responsibilities

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  Lead and supervise a team of freight handlers and operational staff.

  
  

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  Assign tasks, provide guidance, andmonitorperformance to ensure efficient operations.

  
  

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  Coordinate the loading, unloading, and handling of freight shipments.

  
  

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  Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.

  
  

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  Plan and prioritize freight operations to meet customer demands and deadlines.

  
  

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  Monitor workflow and adjust resources as needed tooptimizeefficiency.

  
  

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  Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.

  
  

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  Ensuretimelycommunication and resolution of customer concerns.

  
  

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  Implement quality control measures to ensure accuracy and integrity of freight handling processes.

  
  

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  Conduct regular inspections and audits tomaintainhigh standardsof service quality.

  
  

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  Enforce safety protocols and procedures to promote a safe working environment.

  
  

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  Conduct safety training and provide guidance on proper handling techniques.

  
  

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  Oversee inventory control processes, including stock management, cycle counts, and reconciliation.

  
  

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  Maintainaccurateinventory records and ensure compliance with inventory management policies.

  
  

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  Prepare operational reports, including performance metrics, inventory levels, and incident reports.

  
  

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  Maintainaccuratedocumentation of freight movements, including bills of lading and shipping manifests.

  
  

Educational background / Work experience

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  Bachelor's degree inlogistics, supply chain management, business administration, ora relatedfield. Relevant certifications or training in freight operations management areadvantageous.

  
  

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  Minimum of 3-5 years of experience in freight operations orlogisticsroles, withdemonstratedexperience in supervisory or leadership positions.

  
  

Skills & Competencies

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  Strong leadership and team management skills.

  
  

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  Excellent organizational and multitasking abilities.

  
  

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  Knowledge of freight handling processes and regulatory requirements.

  
  

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  Proficiencyin using warehouse management systems (WMS) and transportation management systems (TMS).

  
  

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  Strong communicationand customer service skills.

  
  

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

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  Supervise and mentor freight handling teams, including providing training, coaching, and performance evaluations.

  
  

Preferred Qualifications

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  Certification inlogisticsor supply chain management (e.g., CLTD, CSCP).

  
  

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  Experience with international freight operations andcustomsclearance processes.

  
  

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  Knowledge of industry-specific regulations and compliance standards.

  
  

Language skills

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  Fluent in English (oral and written)

  
  

Computer Literacy

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  Proficient in using Microsoft Office suite (Word, Excel, PowerPoint).

  
  

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  Familiarity with warehouse management systems (WMS) and transportation management systems (TMS)

  
  

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees.This means that an employee may beterminatedfor any reason, or no reason at all, at any time, provided the discharge does not violate anylaw*.Additionally, each employee has the right toterminatehis/her employment at any time. *Except if employed in Montana, where termination requires just cause.