New

US - Loan Operation Rep I

Spectraforce Technologies
United States, Maine, Lewiston
Sep 16, 2026
Job Title: Loan Operation Rep I Location: Mount Laurel NJ, NY, Jacksonville FL, Greenville SC Duration: 5 months' Assignment (potential to extension based on performance and business needs) Shift/Hours: 40hours/week, Mon- Fri, 8 AM to 5 PM (one hour lunch) or 8:30 AM to 5:00 PM (half hour lunch) Work Model: Remote, open to East coast, and preference will be given if they are close to a hub (NJ, NY, Jacksonville, Greenville SC) Interview process: One round, virtual interview Summary: Typical Day-to-Day Responsibilities: Performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations. Tasks are performed independently with limited supervision and review. Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact. Provides information and procedural knowledge for less experienced staff. Performs research on suspicious items and reports findings to appropriate resources to help prevent fraudulent activities. Makes entries in general ledger related to paperwork and information processed. Approves and reviews general ledger entries and/or invoices for accuracy and completeness. Provides input and assistance to management in developing and maintaining budget. Identifies, audits, investigates, and rectifies departmental discrepancies. Reviews work and provides information and procedural knowledge to less experienced staff. Responds to the most complex inquiries and issues from Customers and internal units. Research information to provide responses and resolution. May contact Customers to explain items affecting their accounts. Follows up with attorneys and other units to resolve discrepancies and Customer issues. Creates and mails modifications. Communicate via email with customers, attorneys, and internal bank partners to provide updates, resolve issues, and support timely loan processing. Time is being spent in meetings: one hour monthly. Interacting with Internal members and stakeholders. 100% back-office admin work. Must Have Hard Skills: 0-2 years of experience in the banking/financial industry. Proven knowledge of Loan Operations policies and procedures as well as related agency regulations. Proven computer literacy and proficiency in common PC applications. Degree/Level of Education: High School diploma or GED. Preferred/Ideal Candidate Background: Any experience in banking/financial industry, experience in loans would elevate the candidate's profile. Strong interpersonal skills, strong verbal and written communication skills as they will be communicating via emails, so a professional background is required. Soft Skills: Proven attention to detail and the ability to prioritize workload to meet unit objectives. Excellent interpersonal skills, as well as excellent written and verbal skills. Must possess strong analytical and administrative abilities. Proven ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing in the work group is required.