(On-site) Student Employment Program Coordinator - WVU Career Center

The WVU Career Center at West Virginia University is currently accepting applications for a Student Employment Program Coordinator.

About the Opportunity

The Student Employment Program Coordinator manages and supports the University's Student Employment Program, providing training, guidance, and resources to faculty, staff, supervisors, and students. The position collaborates with campus stakeholders to strengthen the student employment experience and advance career readiness initiatives that help students develop and articulate transferable skills gained through on-campus employment.

The Student Employment Program Coordinator also coordinates outreach and data collection efforts for the University's First Destination Survey (FDS), working with students and campus partners to support participation and the collection of graduate outcomes information. Additionally, the position oversees the WVU Career Center's day-to-day front-office, business, financial, and administrative operations, including supervision of the student workforce supporting office operations.

Application Instructions

A resume and cover letter are strongly preferred.
When completing an application, select "Additional Attachments" to attach a resume, CV, cover letter or other documents. Be sure to select the "Relevant" box next to the file name to include the attachment with your application for a specific position. If left unchecked, the hiring committee will not be able to view your attachment(s).

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year or more based on years of service (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do

WVU Student Employment Program

• Manage and coordinate the WVU Student Employment Program (Non-Federal Work-Study) across WVU campuses, including the vetting, review, approval, and posting of student employment opportunities in Handshake.
• Serve as a primary resource for and develop collaborative relationships with campus hiring managers, providing training, guidance, and support related to recruiting, hiring, onboarding, supervising, developing, and retaining student employees.
• Develop, maintain, and distribute student employment resources, guides, training materials, and the WVU Student Worker Handbook for supervisors and student employees to promote consistent practices and alignment with University policies and procedures.
• In collaboration with the Director and campus partners, develop and support career readiness initiatives, resources, and programming that help student employees develop, recognize, and articulate the transferable skills and career competencies gained through their campus employment experiences and apply them to future employment.
• Coordinate and support student employment programs, initiatives, and events, including the University's annual Summer Job Fair, Back-to-School Job Fair, and other student employment activities.
• Serve as a liaison to Student Financial Services to support coordination between Federal Work-Study (FWS) and Non-Federal Work-Study student employment processes, including ensuring accurate FWS eligibility information within Handshake and consistent communication with campus stakeholders.
• Build and maintain collaborative relationships with campus partners, hiring managers, and other stakeholders to identify student employment needs, strengthen program participation, and enhance student employment experience.
• Maintain confidentiality of sensitive student, supervisor, and institutional information in accordance with University policies and applicable regulations.

Career Center Business & Administrative Operations

• Manage the WVU Career Center's day-to-day business and financial operations, serving as liaison to Shared Services and Strategic Planning & Analysis for accounts payable/receivable, budgeting, financial transactions, travel, and related business processes.
• Manage and reconcile revenues and expenditures associated with Career Center operations, career fairs, programs, and events, including fee collection, TouchNet deposits, PCard expenditures, financial reporting, and revenue-sharing processes, ensuring compliance with University and WVU Foundation policies.
• Assist with development and monitoring of the Career Center's annual fiscal year budget, including financial activity, anticipated expenditures, revenues, and projections.
• Coordinate daily front-office operations to ensure effective coverage, responsive customer service, and consistent handling of student, employer, and University inquiries and referrals.
• Assist with reviewing and maintaining Career Center chatbot content to help ensure information provided to students and other users is accurate, consistent, and current.
• Manage the student workforce supporting front-office operations, including recruitment, hiring, onboarding, training, scheduling, supervision, performance evaluation, and separation, to ensure appropriate coverage and consistent, high-quality service.
• Serve on University committees and support departmental strategic planning, assessment, operational initiatives, and other duties as assigned.
• Coordinate University-wide FDS outreach and participation efforts, including communications, reminders, timelines, and follow-up activities designed to increase student participation and response rates.
• Educate students about the purpose and importance of the First Destination Survey and how their participation contributes to understanding and communicating graduate career and educational outcomes.
• Coordinate with colleges, schools, and campus partners to support FDS outreach, participation, and collection of sourced graduate outcomes.

• Bachelor's degree in Business Administration, Higher Education Administration, Human Resources, Public Administration, or a related field
• A minimum of one (1) year of experience in the following:
  • Planning and coordinating programs, projects, initiatives, or events.
  • Providing training, guidance, or support to students, employees, supervisors, or other stakeholders.
  • Supervising, training, or coordinating student employees, staff, or volunteers.
  • Using information systems, software applications, or technology platforms to support program or administrative operations.
  • Managing or supporting administrative, business, financial, or operational functions, including budgeting, financial transactions, reconciliation, recordkeeping, or reporting.
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills, and Abilities

• Strong organizational, planning, and project management abilities.
• Excellent interpersonal, communication, and customer service skills.
• Ability to build collaborative relationships with students, faculty, staff, and external partners.
• Ability to prioritize multiple responsibilities, manage competing demands, and meet deadlines.
• High degree of attention to detail and accuracy.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Ability to work independently while contributing effectively to a team.
• Proficiency with technology systems and databases.
• Results-oriented, quality-driven, and team-oriented approach.
• Professional appearance and demeanor.

Requirements

• Valid driver's license.

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.