Certified Medical Assistant (CMA) - Primary and Specialty Care, Zion Crossroads

Bring your CMA skills to a high-performing outpatient environment where every day offers variety, teamwork, and meaningful patient connection. In this role, you will support a busy Primary and Specialty Care clinic at Zion Crossroads, helping patients move confidently through their care experience while working alongside providers across a broad range of clinical specialties.

This is an excellent opportunity for a Certified Medical Assistant who enjoys a fast-paced, highly collaborative ambulatory setting and wants exposure beyond a single specialty. You will be part of a team known for strong patient satisfaction, exceptional service, and a culture where learning, adaptability, and teamwork matter.

The Role

As a Certified Medical Assistant in Primary and Specialty Care at Zion Crossroads, you will play a key role in supporting patient care, provider workflow, and clinic operations. This multi-specialty outpatient environment gives you the opportunity to interact with up to 24 specialties and subspecialties, creating a level of clinical variety rarely found in one clinic setting.

An average day may include preparing patients for visits, supporting providers during procedures, managing patient communications, and helping ensure that follow-up needs are handled efficiently and compassionately. The pace is active, the responsibilities are diverse, and your work directly impacts how patients experience care.

In this role, you will:

• Room patients and help prepare them for provider visits
• Support medication refill workflows and patient follow-up
• Process clinical paperwork and assist with administrative needs
• Communicate results and care information to patients as directed
• Assist providers with a variety of clinical procedures
• Partner with nurses, providers, and administrative teammates to keep the clinic running smoothly
• Contribute to a patient-centered environment recognized for outstanding patient experience
• Build confidence across multiple specialties while developing broader ambulatory care expertise

This position is well suited for someone who enjoys clinical variety, strong team connection, and the opportunity to keep learning every day. Candidates who thrive here are team-oriented, adaptable, patient-focused, and energized by an environment where no two days feel exactly the same.

Why UVA Health

UVA Health offers the strength of an integrated academic health system with the community connection of a regional outpatient clinic. As part of UVA Health, you will contribute to a mission-driven organization that brings advanced care, teaching, research, innovation, and primary and specialty services to communities across Virginia.

At Zion Crossroads, you will find a clinic culture that stands out for its strong teamwork, high performance, and commitment to exceptional patient service. The department routinely earns patient experience recognition, reflecting the care, professionalism, and follow-through patients receive from the team.

What makes this opportunity especially compelling:

• Broad specialty exposure: Work with up to 24 specialties and subspecialties, giving you a wider clinical experience than many traditional outpatient CMA roles.
• Award-winning patient experience: Join a department known for consistently strong patient satisfaction and service recognition.
• Engaging outpatient pace: Support a dynamic clinic with a mix of clinical and administrative responsibilities that keep the workday active and meaningful.
• Collaborative team culture: Work with smart, hardworking, engaged teammates who take pride in helping each other and delivering excellent care.
• Professional growth: Learn from varied patient populations, providers, and specialties in an environment viewed as a strong place to develop.
• Convenient location: Enjoy proximity to Charlottesville while working in a setting that avoids many of the parking challenges associated with downtown Charlottesville.
• Schedule options: Standard shifts may include 7:30 AM to 4:00 PM, 8:00 AM to 4:30 PM, or 8:30 AM to 5:00 PM, with potential 10-hour shift opportunities after successful orientation and demonstrated competency when operationally feasible.

For a CMA who wants to expand clinical knowledge, build confidence across specialties, and be part of a team that takes patient experience seriously, this role offers a high-value ambulatory career opportunity within UVA Health.

Why People Love Living in Charlottesville

Charlottesville and the surrounding Central Virginia region offer a quality of life that appeals to healthcare professionals who want both professional opportunity and personal balance. The area combines access to the Blue Ridge Mountains, parks, wineries, local restaurants, arts, music, and year-round outdoor activities with the energy of a university community and the warmth of smaller-city living. Whether you enjoy hiking after work, exploring local food and culture, finding family-friendly neighborhoods, or staying connected to academic and clinical innovation, Charlottesville offers a setting where life outside the clinic can feel just as rewarding as the work inside it.

MINIMUM REQUIREMENTS

Education: High School Diploma or equivalent required.

Experience: None required.

Licensure: American Heart Association (AHA) Health Care Provider BLS certification required. Current Medical Assistant Certification through a recognized national professional association such as the AAMA (American Association of Medical Assistants), the AMT (American Medical Technologists), NAHP (The National Association of Healthcare Professions), the ARMA (American Registry of Medical Assistants), or the NHA (National Healthcare Association).

PHYSICAL REQUIREMENTS

The job requires standing for prolonged periods and frequently bending/stooping/traveling. Ability to lift/push/pull 20 - 50lbs. May be exposed to chemicals, blood/body fluids, and infectious disease.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

• Paid Time Off, Long-term and Short-term Disability, Retirement Savings

• Health Saving Plans, and Flexible Spending Accounts

• Certification and education support

• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.