Program Associate

• Maintain a detailed tracking sheet with all project activities including webinars, lectures, workshops, site visits, meetings, and correspondence between GW, ISUMS, and UTSA.
• Coordinate special events including webinars for students and faculty, site visits, and medical conferences.
• Coordinate international travel logistics including obtaining traveler visas, preparing agendas, reserving airfare, scheduling meetings, coordinating hotel reservations and car pickup, preparing travel folders and gifts, processing expense reports, collecting post-travel evaluations, and trip report writing.
• Manage the calendar for biweekly leadership meetings. Annual calendars are created at the start of each calendar year in coordination with leadership from GW, ISUMS, UTSA.
• Provide administrative support as needed to UTSA who provide academic support to ISUMS Faculty of Dentistry. This includes tech, logistic, and scheduling support in addition to administrative support when UTSA leadership travel to ISUMS.
• Host all virtual activities for ISUMS provided by GW or UTSA. This includes recording all meetings, managing the Zoom room, answering questions, and supporting the presenters as needed.

• Serve as the communication liaison between GW, ISUMS, and UTSA.
• Write progress reports and newsletters on project updates. Reports are created on an annual basis and are distributed to GW, ISUMS, and UTSA leadership. Newsletter articles are created biennially and are shared with GW stakeholders, IMP program participants and alumni.
• Manage and facilitate biweekly leadership meetings with GW, UTSA, and ISUMS leadership.
• Record detailed meeting minutes and action items for all meetings related to ISUMS and project activities. Track all action items and complete or delegate tasks as needed.
• Create Zoom links, flyers, learning objectives, evaluation forms, and data reports for webinars hosted by GW.

• Assist with recruiting external GW stakeholders on ISUMS project to provide student or faculty webinars, USMLE prep, and residency advising.
• Ensure compliance with reporting requirements and maintain documentation of all evaluation activities.
• Create and maintain background document on the project for general use.
• Support the Associate Program Director with finance tasks, including tracking and processing payments for all project activities and expense reporting.
• Maintain and update any legal agreements for the project.
• Maintain deep understanding of Jordanian medical education system.

• Track project activities to ensure webinars, workshops, and training programs are delivered on time and meet project goals.
• Monitor participant registration, attendance, engagement, and completion rates.
• Develop and administer evaluation tools, including surveys, feedback forms, and pre-/post-assessments.
• Collect, organize, and maintain program data and records.
• Analyze participant feedback and learning outcomes to assess program effectiveness.
• Measure progress toward project objectives and key performance indicators (KPIs).
• Prepare reports summarizing participation, outcomes, successes, challenges, and recommendations.
• Identify areas for improvement and support continuous quality enhancement of academic activities.
• Share findings with project leadership, faculty, and stakeholders to inform decision-making.

• Maintain IMP's statistics, participants, partner, activities, alumni, and contact list databases.
• Prepare IMP's annual report and other reports and memos for GW stakeholders.
• Oversee daily office operations and monitor supplies, equipment, facilities, space, and technology.
• Lead IMP marketing efforts by maintaining IMP website, managing IMP Instagram and Facebook accounts, and creating biannual newsletters.
• Process expense reports for all IMP office staff.
• Coordinate IMP events such as anniversaries, annual dinners, and delegation visits.
• Facilitate adjunct faculty appointment process for international IMP faculty.

• Experience in similar job environment is highly preferred
• Familiarity with medical education is a plus
• Excellent organizational skills and strong attention to detail
• Excellent oral and written communication skills
• Ability to multi-task a variety of duties
• Strong computer skills and knowledge of Microsoft Office

How is pay for new employees determined at GW?

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.