ACCOUNTING TECHNICIAN II

Washington County, located in West Bend, Wisconsin, has an excellent opportunity for an Accounting Technician II/ Process Specialist within the County Attorney/Child Support Department. This position is responsible for tasks related to the daily operation of the child support agency, including financial and accounting duties, data entry, customer service and support, case initiation and closure, collections, court calendaring, and staff training.

Normal business hours are 8:00 am - 4:30 pm Monday - Friday. Starting hourly rate is $24.69; pay based on experience.

Washington County is recognized for its commitment to providing quality services to its citizens. Team members embrace the challenge of meeting goals and expectations. Every day the team works to creatively problem solve, innovate, and collaborate to meet customer needs and deliver solutions.

We create an environment for residents and businesses to enjoy our authentic quality of life through a well-governed and administered county dedicated to safe and secure communities; economic growth and vitality; effective mobility and reliable infrastructure; and access to basic needs.

Washington County strives to cultivate its rich heritage, vibrant economy, and attractive communities through the distinct values that define us.

Respect, Optimism, Integrity, Innovation, Compassion, and Collaboration.

Washington County offers a comprehensive benefits package including Health, Dental, and Life Insurance; Short- and Long-Term Disability; Medical and Dependent Flexible Spending Accounts; Wisconsin Retirement System; Wisconsin Deferred Compensation (IRS 457); Holidays and Paid Time Off (PTO); tuition and fitness center reimbursement.

• Court Order Entry: Enters child support obligations and non-financial obligations into the KIDS system; determines debt types; enters intergovernmental orders; services non-IVD cases.
• Case Initiation and Closure: Reviews referrals; determines case composition; updates case information; creates KIDS cases and related documentation; evaluates state error reports; reviews monthly case reports; reopens and reassigns cases.
• Customer Service: Works with employers; researches financial questions; meets with participants; answers calls and correspondence; assists participants with online accounts; provides information regarding tax intercepts; maintains graduation/emancipation information.
• Health Insurance: Obtains insurance information from employers; determines cost reasonableness; assists with enrollment.
• Financial Duties: Researches suspense report transactions; makes system updates; performs financial adjustments; submits cash account adjustments; researches case history; processes payments requiring manual distribution; assists with SPARC reporting.
• Accounting Duties: Manages accounts receivable and payable; reconciles accounts; requisitions supplies; posts entries; prepares weekly deposits; reconciles credit cards.
• Collection Entry: Enters collections; prepares bank deposits; reconciles collections; transfers funds to the child support trust account.
• Court Calendaring: Manages the agency's court calendar including additions, changes, removals, and scheduling.
• Miscellaneous Duties: Testifies in court; distributes documents; runs reports; delivers files; adds pay records; serves as wiKIDS trainer and coordinator; manages shred bins; completes special projects.
• Assists the Child Support Supervisor/Director with office coordination.
• Performs miscellaneous administrative support as requested.
• Responds to emergency events as assigned.

Works under the general supervision of the Child Support Supervisor/Director. Decisions are made independently regarding work prioritization, entering information into systems, assisting case participants, interpreting court orders, and resolving job-related issues.

This position includes significant contact with county employees, state agencies, employers, school districts, the general public, and others outside the organization.

Knowledge of accounting and bookkeeping principles, county government organization, child support agency regulations, computer skills, and general office procedures. Ability to follow instructions, maintain accurate records, and interact effectively with coworkers and the public.

A minimum of an Associate Degree in accounting or a related business field, or related experience, is preferred. At least four years of accounting experience or office experience involving computer record keeping is preferred.

• Organizational skills
• Attention to detail
• Ability to multi-task
• Leadership skills
• Strong oral and written communication skills

Washington County is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Position : 200020

Job Family : LEGAL

Posting Start : 08/26/2026

Posting End : 12/31/9999

MINIMUM HOURLY RATE: $24.69