Sr. Analyst, Pet Services

Want to help pets live their best lives?

We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.

• Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Position Purpose:
As a Senior Analyst within Pet Services at Petco, you'll discover insights that drive operational, product and services strategy for the enterprise. You will lead projects end to end and have the opportunity to work with large, diverse and rapidly growing data sets to inform business hypotheses and drive business results.

Scope:
This role focuses on supporting strategic initiatives including but not limited to service offerings, customer analytics, site analytics, assortment, pricing and promotion. Broadly, this role will work with every functional area within Pet Services, eCommerce and store business teams.

Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

1. Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions or improving system performance
2. Optimize processes around hospital site selection including integrating external predictive models, organizing KPI's and developing advanced scorecards
3. Own the end to end management of hospital expansion including site selection, list management and senior level readouts
4. Support the business development team with data driven insights during sourcing, diligence, and integration
5. Improve upon existing analytical methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters
6. Develop and present new insights and recommendations to enhance existing services initiatives
7. Conduct written and verbal presentation to share insights and recommendations to audiences with varying levels of technical sophistication
8. Utilize code (Python/R/SQL...) for data analyzing and modeling algorithms
9. Design, develop, and present strategic recommendations that directly address key business questions

Other Duties and Responsibilities
Interact professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests
Independently prioritize and accomplish multiple tasks within established timeframes
Perform other related duties, tasks and responsibilities as required, assigned and directed

Nature of Supervision
General instruction is given on program, purpose, and project objectives. Work is periodically reviewed during development and upon completion. Results of analyses are used to create strategies and decisions in marketing and advertising, therefore they have the potential to negatively affect the company's sales and profits if data reporting is not accurate or misleading.

Supervisory Responsibility
None

Education and Experience
Advanced degree in Statistics, Math, Engineering, Economics or related business analytics discipline
Must be self-driven and passionate about retail and must be customer centric.
Demonstrable track record of dealing well with ambiguity, prioritizing needs, and delivering results in a dynamic environment
3-5 years' experience in business analytics
Proficient with SQL (experience in Snowflake)
Proficiency with multiple analytics tools required; Python or R strongly preferred
Hands on experience with BI tools for data visualization
Ability to explain/present advanced analytical methodologies and results to non-technical audiences
Excellent communication skills
Excellent quantitative modeling, statistical analysis skills and problem-solving skills.
Sophisticated user of statistical tools
Related experience in a retail organization is a strong plus, however strategic consulting and analytics capabilities are the core requirements.

Work Environment
Most tasks are performed while seated indoors at a personal computer. Limited travel to vendors, seminars and/or conferences may be required periodically throughout the year.

Contacts
Interaction with numerous internal departments including, but not limited to Information Systems, Analytical Services, Merchandising, Content, Creative and Marketing are a nearly daily occurrence and may range from the routine exchange of information to the analyses, evaluation and resolution of complex logistical issues. Externally, the position will work with technology & creative partners, and product/service vendors usually exchanging information, providing instruction, or resolving somewhat complex problems.

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For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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