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Financial Patient Accounts Lead

Cone Health
United States, North Carolina, Greensboro
Aug 27, 2026
The Financial Patient Accounts Lead coordinates and supervises daily workflows and schedules of Patient Accounting staff, offering feedback on processes and staffing to the Patient Accounting Manager. This role maintains productivity and quality metrics and report results to manager with suggestions regarding opportunities. Essential Job Function: Assists Manager with the oversight of daily activities of the patient accounting areas of responsibility to ensure standards are met which include staffing levels for daily assignments and is accountable and participates in the required workflow. Supervises audits of accounts receivable operations to assess compliance, effectiveness and accuracy of charges prior to issuing billing. Reviews that all patient charges/activities are properly coded and posted to the correct patient within the established time frame. Approves accounts to be written off or sent to collections and completes the associated paperwork necessary to process the account. Assists Manager in monitoring departmental goals, provides proactive suggestions for achieving financial goals, demonstrates accountability for special projects, and addresses volume-related backlog situations. Performs other duties as assigned. Education: Required: High School Diploma or equivalent. Experience: Required: 3 Years. Licensure/Certification/Listing: