Description
As a Radiology Reception Assistant (Administrative Assistant III), you'll play an essential role in creating a positive, seamless experience for our patients from the moment they arrive. Under the direction of the Radiology Patient Support Services Supervisor, you'll provide critical administrative and patient-facing support for the Department of Radiological Sciences in a fast-paced clinical environment. In this role, you will:
- Welcome and register patients, ensuring a smooth and efficient arrival experience.
- Obtain and verify clinical information needed for scheduled exams.
- Collect and process cash, insurance, and authorization information.
- Communicate with referring physicians and clinical teams regarding outpatient patient needs and exam-related matters.
- Perform scheduling duties and assist with coordinating patient appointments.
- Provide a variety of administrative support to help keep Radiology operations running efficiently.
- Rotate between Radiology areas as needed, demonstrating flexibility and a willingness to support different teams and patient populations.
The ideal candidate is organized, adaptable, patient-focused, and comfortable managing multiple priorities in a dynamic healthcare environment. The Administrative Assistant III demonstrates strong multitasking skills, professionalism, and the ability to quickly adjust to the changing needs of Radiology while providing exceptional service to patients, families, physicians, and colleagues. Salary Range: $30.36 - $43.89/Hourly
Qualifications
Qualifications:
- Strong interpersonal and communication
skills. Ability to interact appropriately and congenially with staff,
faculty, fellows, residents and patients. - Ability to establish comfortable
relationships with patients and their family members. - Ability to independently make decisions
in the absence of superiors. - Ability to adjust to changing
priorities, frequent interruptions, deadlines, emergencies and heavy
workload. - Strong working knowledge of personal
computers and software such as EPIC, MagView, PACSCUBE CD Burner, Array Digitizer. - Skill in typing with accuracy and
moderate speed. - Ability to use mathematical skills to
efficiently analyze various pertinent data related to workload and
finance. - Medical terminology to a level
permitting accurate preparation of scheduling patient procedures
interacting with physicians, patients and staff. - Basic organizational skills to ensure a
workable efficient office including organization schedules, electronic and
paper records and files. - Skill in analyzing information or
situations to define a problem, identify relevant concerns, formulate
logical and objective conclusions and alternatives. - Ability to handle confidentiality
issues with tact and diplomacy. - Ability to read and write
correspondence and reports of a business nature using proper grammar,
punctuation and syntax. - Basic organization skills to ensure a
workable, efficient office operation. - Working knowledge of hospital/billing
forms and the ability to explain services and charges to patients and/or
family. - Skill in quickly assimilating and retaining a large
body of financial screening and patient registration information.
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University of California - Los Angeles Health
Aug 26, 2026