Security Officer - Dispatch Call Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Call Coordinator in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer at a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor incoming information, document activity, and support timely responses to alarms and incidents. You will maintain a professional presence, provide exceptional customer service, and help promote a secure environment through clear communication and teamwork. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first and acts with integrity.

Position Type: Part Time

Pay Rate: $23.18 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor dispatch communications, receive and document calls for service, prioritize requests, and coordinate the response of onsite personnel to incidents and critical situations.
• Maintain accurate dispatch logs, incident records, shift activity reports, and other required documentation in accordance with site-specific procedures.
• Use communication systems, cameras, access control platforms, and other site technology to support situational awareness and help coordinate responses.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating information to appropriate site contacts and Allied Universal leadership as needed.

Minimum Requirements:

• At least one year of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Alarm panel experience is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.