Back Office Support Specialist

Knowledge, Skills, and Abilities:

• Ability to function in a team environment.
• Excellent verbal and written communication and interpersonal skills.
• Problem-solving and analytical skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Familiarity with digital banking, ATM balancing, and wire transfer and ACH processing.

Education and Experience:

• High school diploma or recognized equivalent required.
• 1+ years of clerical skills with proven accuracy required.
• 2+ years of customer service experience required.

Equipment andSoftware:

• Ability to operate general office equipment.
• Advanced knowledge of Microsoft Office products.

Physical Requirements:

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mainly in an office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.

Activity:

• Standing: Rarely (0-39%)
• Sitting: Frequently (70-100%)
• Bending: Rarely (0-39%)
• Reaching: Rarely (0-39%)
• Lifting: Occasionally (40-69%) up to 20 lbs.

*Employee benefits include health, vision, dental, life, disability, critical, and accident insurance available to full-time employees after 30 days of employment, and 401k for all employees beginning on hire date.