Security Officer Desk Operations

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Desk Operations in New Haven, CT, you will serve and safeguard clients in a range of industries. As a Front Desk Officer, you will serve as a welcoming, professional presence at a residential housing location. You will greet residents and visitors, manage access, monitor activity through computer or tablet systems, respond to concerns, and provide clear communication and customer service. Join Allied Universal to support a caring culture built on agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $17.44 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access to the location, greet visitors, verify credentials as applicable, and maintain visitor logs and/or related documentation.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures.
• Receive and direct phone calls, deliveries, and inquiries while maintaining awareness of security-related concerns at the front desk.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.