Computer Solutions Technician III

Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Create and implement desktop solutions for individual users, workgroups and college wide as necessary. Research new applications and solutions to insure secure computing at the end-points. Install new desktop hardware and software. Diagnose and correct desktop problems in remote laptops, classrooms, event setup, AV equipment's, and conference room. Desktop is defined as all classroom and remote system, and peripherals. Repair equipment and resolve any and all desktop software problems. Maintain network connectivity for all classroom and remote equipment. Create and update desktop images as needed. Assist as necessary both the Network and Server Groups. Act as the on campus subject matter expert for classroom and remote systems.

OTHER REQUIREMENTS
* Ability to maintain strict confidentiality.
* Ability to communicate effectively, both verbally and in writing.
* Regular attendance is a requirement of this job.
* Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.

Lifting computers, peripherals, and simulation equipment up to 25-lbs. from the ground to 5 feet. Transporting computer, peripherals and simulation equipment up to 100 lbs. on carts. Moving furniture to access computer and peripherals equipment.

Work areas sometimes include close quarters such as closets, ceilings and crawl spaces.

Occasional overtime required.

Hours-as assigned, including the possibility of evening or weekend coverage.

May occasionally travel to other HCC campus sites.

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).

Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.