Operational Risk & Internal Controls Analyst

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

Team Overview

Role Overview and Core Responsibilities

• Execute the Operational Risk and Control Assurance Program (ORCA) by establishing and maintaining control testing protocols, conducting control testing, developing testing scripts, reviewing control evidentiary documentation, and assessing the design and operating effectiveness of controls.
• Identify and drive areas of control improvement for key processes and procedures; support the business in reviewing recurring control failures, initiating remediation plans, and assisting with investigations and control design following incidents or risk events.
• Facilitate the ongoing Risk and Control Self-Assessment (RCSA) process, conduct specialized risk assessments with business SMEs, and challenge risk and process owners on the quality and effectiveness of their controls.
• Engage with business owners on the implementation, execution, and compliance of controls; provide coaching, education, and training to improve risk and control management practices and build risk/control awareness across the organization.
• Conduct deep dives and thematic reviews to identify process and control weaknesses, non-adherence to policies and standards, root causes, and opportunities for control improvements that strengthen the TransUnion risk and control framework.
• Escalate risk and control issues to appropriate stakeholders and governance forums, and provide input into reporting that demonstrates the performance and effectiveness of the current control environment.
• Develop tools, templates, training materials, policies, and process documentation to support Operations Business Units, ensure consistency to standards, and facilitate future implementations and transitions.
• Partner with direct managers and internal and external stakeholders to understand business needs, align to key initiatives, prioritize workload effectively, and support ongoing risk mitigation, control efficiency, compliance, and quality improvement initiatives.

Required Knowledge and Experiences

• Bachelor's degree or equivalent experience in Risk Management.
• 2+ years of relevant enterprise risk and control management experience, preferably within an operations environment.
• Knowledge of enterprise risk management, internal controls, control testing, monitoring, and risk assessment concepts.
• Strong written and verbal communication skills with the ability to bridge business and technical environments, build professional relationships, and articulate business issues without relying on technical language.
• Strong analytical, problem-solving, organizational, and time management skills, including the ability to manage multiple deliverables and deadlines while maintaining a high level of accuracy and attention to detail.
• Demonstrated ability to work independently, challenge the status quo, drive process improvements through effective control monitoring and management, and maintain regulatory compliance within a complex environment.

Required Technical Skills

• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and SharePoint.
• Ability to analyze, interpret, and present risk, control, and business data effectively to stakeholders.

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:

• 2+ years of experience working in a financial services or regulated operations environment.
• Governance, Risk and/or Compliance certifications such as CCEP, ARM, or GRCP.
• Audit experience or audit-related background.

Benefits that support every part of your life:

At TransUnion, we design benefits to help youfeel well, do well, and plan well-from day one.

For Your Health: Enjoyday-one eligibilityfor medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.

For Your Protection: We've got your back withcompanypaid basic life and AD&D, optionalvoluntary life and AD&Dfor you and your family, andshort and longterm disability. You can also opt into alegal plan,pet insurance, andtravel accident coverage.

For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support, we're here for every chapter. AccessDependent Care FSA for possibility of an employer match, a complimentaryCare@Workmembership, andup to 12 weeks of paid parental leavewith eligibility for a thoughtful, gradual return.

For Your Future: Build toward what's next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resources,career coaching, and optionallongterm care insuranceto plan confidently.

For You: Grow and recharge withtuition reimbursement,flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employeediscounts,charitable gift matching, andpaid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access24/7 supportincluding professionaltherapy,coaching, and emotional wellbeing programs alongside guided meditation and resources that supportphysical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Company: