Business Operations Supervisor [CAMPUS ONLY RECRUITMENT]

This is a CAMPUS ONLY recruitment. Only current UCSC employees, or former UCSC employees with current Preferential Rehire rights will be considered for this position. Former employees with Preferential Rehire rights should apply through the external candidate gateway and identify themselves as such in their application to be considered for this position.

Current UCSC employees must apply to the job posting in the Internal Candidate Gateway. If you accessed this recruitment through the Internal UCSC gateway, you can apply via the "Apply" button at the bottom of this job posting. If you accessed this recruitment through the external gateway, you should access the internal job posting by going to the jobs.ucsc.edu weblink and clicking the "Internal UCSC Applicants" button.

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 08-03-2026

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

UC Santa Cruz (UCSC) Student Health Services (SHS) is a full-service medical facility offering clinical, educational, and psychological support to UCSC students. SHS is deeply committed to ensuring affordable, well-integrated, multidisciplinary healthcare that effectively supports the university's diverse campus communities through equitable access and culturally competent, high-quality programs and services.

The Primary Care Program offers primary care and same-day care services, supported by on-site radiology, a COLA-accredited clinical laboratory, and the campus pharmacy offering prescription and over-the-counter products. Counseling and Psychological Services, Case Management and Psychiatry services are available for crisis intervention, mental health support, and outreach services.

Additional departments include Student Health Outreach and Promotion (SHOP), home of the Condom Co-op, the Cove Collegiate Recovery Program (CCRP), where students receive harm-reduction and recovery services; CARE (Center for Advocacy, Resources & Empowerment) the advocacy and prevention education office that supports those who have experienced sexual assault, stalking, and dating/domestic violence; Optometry, and Student Insurance and Referral Programs.

Student Health Services employs approximately 150 staff and welcomes staff with an interest and experience working with college students with a wide range of ethnic, cultural, and gender identities.

More information can be found at healthcenter.ucsc.edu.

JOB SUMMARY

The Business Operations Supervisor oversees daily administrative, fiscal, and facility operations for Student Health Services, ensuring efficient workflows and compliance with University policies. The incumbent supervises administrative staff, purchasing and financial processes, contract administration, budget reconciliation, and facility operations across the main health center and satellite locations, including maintenance, security access, and infrastructure support. Serving as a key liaison with campus partners, the Business Operations Supervisor resolves complex operational issues and supports continuous improvement across business operations.

APPOINTMENT INFORMATION

Budgeted Salary: $72,000-$80,000/annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: ADMIN SUPV 1 (007374)

Travel: Never or Rarely

JOB DUTIES

50% - Supervisory

• Oversees daily operations and workflow of the Business Operations department, utilizing digital systems and tracking tools to ensure administrative tasks are completed accurately and efficiently.
• Provides direct supervision to Facility/Financial Assistants, encompassing the full employment lifecycle, including recruitment, onboarding, performance management, and professional development.
• Leads regular team and one-on-one meetings to provide technical guidance, support goal attainment, and foster a collaborative team environment.
• Designs and delivers training programs for staff regarding new University policies, system updates, and internal procedures related to fiscal and facility functions.
• Serves as the primary point of escalation for complex operational issues or interpersonal conflicts, resolving problems independently or in consultation with the Director.

25% - Fiscal

• Oversees the full purchasing lifecycle, including vendor contract review, purchase order processing, and the resolution of accounts payable or billing discrepancies.
• Ensures all financial activities, including travel and entertainment reimbursements, strictly adhere to University fiscal policies and internal control standards.
• Performs monthly reconciliation of financial reports and prepares detailed summaries of expenditures and budget status for departmental leadership review.
• Leads the administrative review and execution of vendor contracts and memoranda of understanding (MOUs) for the health center, collaborating closely with Purchasing and Business Contracts to ensure all agreements comply with University procurement policies, legal standards, and risk management protocols.
• Collaborates with the Director to design and maintain accounting systems that accommodate the complex funding and operational needs of the Health Center.

25% - Facilities

• Serves as the primary contact for all facility-related repairs, maintenance, and equipment issues for the main building and satellite offices.
• Oversees building security protocols, including the issuance and retraction of keys, alarm codes, and electronic ID card access for staff and visitors.
• Coordinates custodial services and facilitates regular facility inspections to ensure clinical spaces meet health and safety standards.
• Responsible for office infrastructure needs, including telecommunications, network service requests, and maintenance of the campus space and occupancy database.
• Coordinates facility-related projects by liaising with campus planning, developing schedules, tracking outcomes, and communicating status updates to all relevant stakeholders.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training
• Demonstrated knowledge of effective supervisory principles, including recruitment, onboarding, training, and the application of performance management and disciplinary actions
• Proven skill in resolving interpersonal or operational conflicts and providing technical guidance to support the professional growth of administrative staff
• Ability to design and oversee departmental workflows, utilizing digital tools and databases to ensure the accurate distribution and completion of staff assignments
• Ability to perform detailed monthly reconciliation of financial reports and generate accurate budget summaries for departmental leadership
• Knowledge of facility security protocols, including access control systems, key inventory management, and health and safety standards for clinical environments
• Skill in managing facility-related projects in a clinical setting, including developing schedules, coordinating with campus partners for repairs, and tracking outcomes for both main and satellite offices
• Ability to serve as a primary liaison for technical and physical infrastructure, including telecommunications, network service requests, and the maintenance of campus space databases
• Comprehensive knowledge of federal, state, and University of California fiscal policies, including internal control standards, separation of duties, and accounting principles
• Demonstrated skill in the administrative review of vendor contracts and memoranda of understanding (MOUs), with the ability to collaborate effectively with Purchasing and Business Contracts
  

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Selected candidate will be required to take a TB test within 60 days of hire.
• Complete Health Insurance Portability and Accessibility (HIPAA) training within 30 days of hire.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• The selected candidate will be required to work all scheduled hours on-site.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• Will be required to comply with current Student Health Center employee health safety requirements for health care workers as defined by state and federal regulatory agencies. Current health safety requirements are discussed during interview.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
• Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.

MISCONDUCT DISCLOSURE REQUIREMENT

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • Abusive Conduct in the Workplace

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY

EEO/AA

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy.

It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.