PS Program Manager

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you!

Reporting to the Director of PS PMO, coordinates all aspects of a program of projects, from program foundation, development of migration tools, lighthouse customers, tracking & reporting, right through to program closure.

The role is primarily tactical in nature, delivering migrations to our SaaS platform and improving customer satisfaction and retention rates.

Participates in the creation of program plans that support the Forcepoint's annual (Vision, Strategy, Execution, and Metrics (VSEM). Coordinate project activities with assigned Program Cyber Engineers.

The position may require occasional work at the client site.

Key Responsibilities

• Manage the full project lifecycle of all projects in the program, overseeing schedules and budgets to ensure goal attainment.
• Drive customer cohorts to rapid project kick off.
• Creating measures that allow insight into program effectiveness and allow course correction early.
• Gather common issues and engage Product Management and Engineering with the scale of impact on the program, including ACV at risk and time to renewal to allow bug fix or feature request prioritisation.
• Suggest process improvements within PS or other depts to increase program velocity. Leading cooperative efforts among members of cross-functional teams.

Involves extensive interaction with Customer Success, Sales, Engineering, Product Management Teams. Frequently interacts with Customers to drive fast time to kick off and replanning when blockers occur.

Batchelors degree in related subject or extensive equivalent experience.

Skills/Experience

Project and Program management skills, rather than technical skills, are key to this role, though a background in Cyber Security or ability to learn at a high level is useful. Good stakeholder influencing and conflict resolution skills are essential.

Experience with SaaS migration, onboarding, or implementation programs.

5 to 8 years of program/project management experience, including managing a portfolio of concurrent projects rather than single projects.

Experience managing globally distributed teams and customers across time zones.

Preferred

PMP certification or other related Project/Program Management certs.

Nice to have

AI experience (Claude) to automate project tasks or other work.

BI tools for program analysis.

Jira, Workday, or any PSA tool.

Security Certification such as, Security+, CISM, CISSP.

Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to recruiting@forcepoint.com.

Applicants must have the right to work in the location to which you have applied.