Entertainment Travel Consultant

Explore your journey at BCD and challenge the status quo!

The travel consultant is this primary point of contact for the customer and provides active travel consultation towards the Entertainment and Media customers, including providing travel details and up-selling of related product.

As a Entertainment Travel Consultant, you will

• Research, book, and manage travel reservations using approved tools and systems.
• Ensure compliance with client travel policies, supplier rules, and travel industry regulations.
• Provide travelers with travel options, recommendations, and relevant travel advice.
• Communicate accurate information on fares, exchanges, refunds, fees, and penalties.
• Assist with travel documentation and regulatory requirements, including passports, visas, TSA, and DOT guidelines.
• Respond to customer inquiries accurately, professionally, and in a timely manner.
• Maintain current knowledge of travel conditions and Media & Entertainment industry trends.
• Support client programs and company initiatives while delivering exceptional customer service.

About you

• Experience in the travel industry, preferably to have Entertainment Travel experience.
• Relevant skills in GDS Sabre
• Solid working knowledge of the travel industry, policies, procedures and processes
• Knowledge of Media and Entrainment industry travel processes
• Strong verbal and written communication skills in designated languages
• Proven ability to handle multiple priorities simultaneously
• Demonstrated professional customer service skills
• Must be able to work: Monday - Friday 12 p.m. - 9:00 p.m. EST

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visitwww.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You'll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Entertainment Travel Consultant II is between $58,000 and $68,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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