Account Director, Publishing

The role is remote, but you must live in one of the following states: CA, CO, CT, FL, GA, IL, MA, MD, NC, NJ, NY, OR, SC, VA, VT, or WA

About the Company

Our client is an established, profitable, and remote-first consumer platform with a global footprint. Their product supports millions of active users and processes high volumes of peer-to-peer transactions daily. They operate with the agility of a startup but the stability of a market leader, focusing heavily on community-driven features and robust financial infrastructure. They are seeking a passionate and strategic Account Director, Publishing to join their Outreach team.

This role sits at the heart of their efforts to connect with and support creators, playing a vital role in driving engagement and ensuring creators have the resources and guidance they need to succeed on their platform. Reporting to the Director, Outreach, the Account Director, Publishing will work closely with cross-functional teams to develop and implement outreach strategies, cultivate relationships within creative communities, and advocate for creators' needs internally. As a key contributor to the company's strategy in the Publishing category, they work across functions to develop and maintain key relationships and partnerships to strengthen their community of Publishing creators. They are responsible for maintaining and growing market share in the category though hitting key targets for acquisition of new business and retention of priority creators. The ideal candidate is a proactive, relationship-driven professional with a deep understanding of publishing; strong communication skills; and a passion for empowering creators to bring their projects to life.

Creator Engagement & Support

• Build and strengthen relationships with creators in the community, connecting with promising creators, publishers, and authors who could use the platform to bring impactful projects to life.
• Track creator interactions using a CRM, ensuring adherence to service-level agreements (SLAs) for curation and outreach support.
• Own relationships with top-tier creators in the category of focus, assuring consistent communication to retain their business and collaborating with their creator success team to support their launches.

Community Education & Development

• Develop and refine category-specific educational resources in collaboration with internal teams tobetter support creators.
• Identify opportunities to educate and empower creators by sharing best practices, industry insights, and platform resources.
• Serve as the face of company within the category of focus, working with their Communications and Marketing teams to pursue press appearances as well as in-person and virtual one-to-many community development opportunities.

Partnership & Ecosystem Building

• Establish and strengthen relationships with institutions and partners within the broader creative ecosystem to build the referral pipeline.
• Collaborate with industry stakeholders to expand reach and visibility within key creative communities.

Event Strategy & Representation

• Contribute to their strategy for industry events, attending as a representative to engage with creators and industry audiences through networking and public speaking opportunities.
• Leverage events to connect with new and returning creators, positioning them as the go-to platform for their funding needs.

Strategic Outreach & Growth

• Contribute to the strategy for category of focus, collaborating across the company to meet key targets for revenue, creator retention, and growth.
• Advocate for the company in a competitive funding landscape, identifying and pitching new prospective creators while working to re-engage and win back those exploring alternate funding paths.
• Gather market intelligence on industry trends and competing platforms to inform outreach strategies and positioning.

Product Adoption & Feedback Loop

• Support the development and rollout of new product features and services by recruiting beta participants and driving adoption among priority creators.
• Serve as an internal champion for the needs of creators, surfacing feedback on product, policies, and user experience to internal stakeholders and collaborating across teams to enhance the creator experience.

Content & Marketing Collaboration

• Utilize their category-specific curation channels to showcase creators' work and collaborate with marketing teams to feature priority creators across brand channels.
• Develop strategies to highlight success stories and inspire new creators to engage with the company

About You

• At least 5 years of professional experience working in the publishing industry, including a network of connections and a focus in one or more of the following areas: literary and talent agencies, large traditional publishing houses, influencer, celebrity, and content creator publishing.
• Experience working as an acquisitions editor, literary agent, or other sales and business development roles within the publishing industry.
• Demonstrated ability to collaborate, and execute on strategic plans that get data driven results.
• Exceptional communication skills: adept at speaking and presenting to small and large groups, speaking to the press, and has the ability to represent the company in a positive light at industry events.
• Strong sense of what makes projects within their category of focus standout - ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently.

The target hiring compensation for this role is a $113,600 base salary. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

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