Administrative Assistant 2

Description The Department of Neurology is looking to hire a highly motivated Administrative Assistant 2 to support our busy, patient-centered practice. The successful candidate will serve as a key liaison between patients, providers, and clinical staff, managing appointment scheduling, patient registration, insurance verification, referrals, phone communications, medical records, and other front-office operations. This role requires exceptional customer service, strong organizational skills, attention to detail, and the ability to thrive in a fast-paced healthcare environment while contributing to outstanding patient care and an excellent patient experience.

Qualifications

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.

• Excellent organizational skills and ability to prioritize assignments

• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules

• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email

• Skill in demonstrating work experience with a database computer program

• Knowledge of major medical insurance plans and types of coverage provided

• Knowledge of medical terminology