The Regional Commercial ExcellenceLeaderleads the strategy, deployment, and continuous improvement of Commercial Excellence initiatives across the region in alignment with business priorities and global Commercial Excellence standards. This role serves as a strategic business partner to regional leadership, enabling commercial effectiveness through CRM optimization, pipeline governance, sales enablement, capability development, and process standardization.
The position plays a critical role in driving commercial discipline,strengtheningperformance insights andeffectiveness, and accelerating adoption of tools, processes, and best practices that support sustainable growth. Success in this role requires strong cross-functional collaboration, change leadership, analytical capability, and the ability to influence stakeholders across all levels of theorganization.
Key Responsibilities
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Collaborate with the Global Commercial Excellence team to share best practices,align onstrategy, and develop initiatives that support strategic businessobjectives, enhance sales effectiveness, and drive sustainable growth. -
Lead and execute commercial excellence initiatives in the region -
Partner with regional commercial leadership to strengthen pipeline management, sales process discipline,and customer engagement strategies -
Establish and govern CRM/pipeline performance metrics that provide actionable insights and support data-driven business decisions -
Drive adoption, consistency, and accountability related to Commercial Excellence tools, processes, and operating cadences across the commercial organization -
Serve as the regional subject matter expert and strategic advisor for CRM functionality, commercial processes, data governance, reporting, and best practices -
Identifyopportunities tooptimizeCRM functionality, reporting, and workflows in support of businessobjectives; partner with global and regional stakeholders to prioritize and implement enhancements -
Lead and develop the regional Commercial Excellence support team through coaching, prioritization, performance management, and capability development -
Drive execution and complianceofcommercial capability development, includingannual assessment,training, reporting, and effectiveness measurement(Skill Director) -
LeadDifferentiated ServiceModel (DSM)efforts in the regionowningthecustomer segmentationassignmentprocessandsupportingservice model alignmentand performance reporting -
Lead regional key account management processesutilizingglobaltemplates,tools, andguidelines -
Partner with Sales Leadership and Global Commercial Excellence to shape andoptimizepricing strategy and deploy best-in-class tools that enhance commercial performance -
Lead governance and optimization of sales incentive processes, including target setting, tracking, payout calculations, and SIP system deployment -
Champion continuous improvement and organizational change initiatives thatenhance commercial effectiveness, operational consistency, and customer focus
Key Competencies
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CommercialAcumen:Understanding commercialsales processes, pipeline management, customer engagement strategies, and sales enablement principles. -
Leadership& Influence:Leadership and influence skills withdemonstratedability to drive alignment, accountability, and behavioral change across cross-functional and commercial teams. -
Collaboration:ability to effectively partner with commercial leadership, global teams, operations, marketing, IT, and support functionsto achieve objectives -
Change Agility:Adaptability and continuous improvement mindset for new processes, tools, systems. -
Process Discipline:Driving standardization and adherence to core Commercial Excellence processes.
Requirements
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10+ years progressive business experience supporting commercial organizations, sales operations or Commercial Excellence initiatives -
CRM knowledge and experience: strategy, execution, functionality, data and reporting -
Ability to work collaboratively in a team and across all levels of an organization -
Effective and persuasive communication skills -
Proven change leadership capabilities with a continuous improvement mindset and ability to drive organizational adoption. -
Salesforce experience is a plus.
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401K
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