Student Success Coordinator - Student Affairs, College of Medicine - Tucson

The Student Success Coordinator supports the College of Medicine - Tucson, Office of Student Affairs by providing administrative, logistical, financial, and programmatic assistance that advances student academic success, engagement, and assessment preparation. This .5 FTE position plays a key role in coordinating student success workshops, managing learning resources and exam preparation tools, supporting exam review activities, maintaining communications, managing survey efforts, overseeing learning platforms, and assisting with Student Affairs purchasing and financial reconciliation. The role requires strong organizational skills, attention to detail, discretion with confidential information, and the ability to collaborate effectively with faculty, staff, students, and external vendors.

Visa sponsorship is not available for this positions.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
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Academic Support Workshops:

• Coordinate and support the planning and delivery of student success workshops and events under program direction.
• Prepare promotional flyers and electronic invitations using established templates and branding standards.
• Coordinate event logistics - room reservations, catering, and vendor scheduling, following standard procedures.
• Post recorded sessions to Panopto and verify that post-event materials are accurate and accessible for students.

AMBOSS:

• Serve as the Student Affairs point of contact for AMBOSS, coordinating follow-up with course directors and student Ambassadors, maintaining accurate EMCC rosters, and processing subscription paperwork and renewals with vendors and leadership.
• UWorld: Serve as the point of contact for UWorld, coordinating subscription paperwork, distribution, and tracking in alignment with Student Affairs processes.
• USMLE Exam Support: Purchase, track, and distribute USMLE Step 1 and Step 2 vouchers following established procedures, maintaining accurate records and handling sensitive information with discretion.

Exam Review Support:

• Assist with planning and facilitation of group exam review sessions. Coordinate scheduling, room reservations, materials, and communication with facilitators and students.
• Provide support as a backup Prometric Center Proctor for the University of Arizona College of Medicine by administering secure computer-based exams, verifying candidate identification, monitoring testing sessions to ensure compliance with testing protocols, and delivering professional customer service to examinees.
• Learning Platform Administration: Upload, organize, and maintain academic and student success documents in MedLearn. Ensure accuracy, accessibility, and timely updates of studentfacing materials.

Assessment & Surveys:

• Assist with the design, distribution, tracking, and followup of student surveys.
• Support data collection and documentation for assessment of student success initiatives and programs.

Communications & Student Engagement:

• Support the development and distribution of Student Affairs newsletters.
• Assist with drafting, formatting, scheduling, and disseminating student success communications.

Purchasing & Financial Reconciliation:

• Provide purchasing and reconciliation support for the Student Affairs budget. Reconcile PCard transactions and internal billings in compliance with University of Arizona Financial Policy requirements.
• Maintain complete and accurate backup documentation, including but not limited to business purpose statements, agendas or flyers, itemized receipts, RSVP or attendance lists, and other required supporting materials.
• Assist with documentation review, organization, and submission to ensure audit readiness and timely reconciliation.
• Coordinate with Student Affairs staff to resolve discrepancies and ensure adherence to university financial procedures.

Knowledge, Skills, and Abilities:

• Strong organizational, project management, and timemanagement skills.
• Excellent attention to detail and ability to manage confidential student and financial information.
• Working knowledge of or ability to learn University of Arizona financial systems, PCard processes, and documentation requirements.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn platforms such as Panopto, MedLearn, and survey tools.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a fastpaced academic environment.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through experience required.
• 1 year of relevant work experience required.