New

ServiceNow Developer

Main Line Health
$85,155.20 - $131,913.60
paid time off, tuition reimbursement, 403(b)

240 North Radnor Chester Road (Show on map)
Jun 27, 2026
ServiceNow Developer Location: Radnor, PA (Hybrid) Schedule: Full-Time Day Schedule (On-Call Rotation) Compensation: $85,155.20 - $131,913.60 Why This Role Matters Join Main Line Health as a ServiceNow Developer and play a key role in supporting and enhancing enterprise-wide automation and IT service delivery. This is a hands-on development role focused on building, configuring, and maintaining solutions that improve access to IT services and streamline operational processes. You'll work alongside a collaborative, high-performing team to deliver impactful enhancements across the ServiceNow platform. This role is ideal for someone who enjoys problem-solving, building efficient workflows, and contributing to continuous improvement in a dynamic environment. You won't just maintain solutions, you'll help refine processes, improve functionality, and support a platform that directly impacts employee and patient experiences. Benefits & Perks Up to 240 hours (6 weeks) of paid time off annually Comprehensive medical, dental, and vision coverage 100% Employer-Funded Pension Plan + 403(b) Match Tuition reimbursement of up to $6,000 annually Professional development, training, and certification support Employee discounts on services and activities Free employee parking What You'll Do Develop, configure, and support ServiceNow ITSM solutions across core modules Build and enhance workflows to improve service delivery and reduce process gaps Translate business and end-user requirements into functional system solutions Perform system configuration, customization, and scripting (e.g., business rules, UI policies, catalog items) Support integrations with third-party systems and enterprise technologies Participate in testing, deployment, and ongoing system enhancements Contribute to platform stability, performance, and continuous improvement Participate in an on-call rotation to support operational needs Team Collaboration & Growth While this role does not include formal leadership responsibilities, you will play an important role in supporting team success and platform development. In this role, you will: Partner with senior engineers and architects to deliver effective technical solutions Collaborate with stakeholders to understand requirements and improve user experience Contribute to knowledge sharing and team best practices Build technical expertise and grow within the ServiceNow platform What You Bring Required 1-3 years of experience working with the ServiceNow platform Experience configuring core ServiceNow modules (Incident, Problem, Change, Service Catalog, etc.) Hands-on experience with workflows, business rules, UI actions/policies, and system configurations Basic scripting experience (JavaScript, XML, HTML, SQL, or PowerShell) Understanding of IT Service Management (ITSM/ITIL) processes Ability to translate business requirements into technical solutions Strong analytical and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Strong collaboration and communication skills Preferred ServiceNow Certified System Administrator (CSA) ITIL Foundation certification Experience with integrations (SOAP, REST, web services) Familiarity with LDAP, Active Directory, ADFS, or SSO Experience supporting application lifecycle processes (design, development, testing, deployment) Experience promoting update sets across ServiceNow environments Experience in healthcare or a highly regulated environment Join Our Team At Main Line Health, we believe diverse perspectives strengthen our ability to deliver exceptional care. You'll join a team united for a shared purpose: providing superior service and improving lives-for our patients, employees, and communities. Make an Impact! https://youtu.be/y1hCdgU8F9M Employee Status: Regular Schedule: Full-time Shift: Day Job Pay Range: $85,155.20 - $131,913.60 Job Grade: 114