New

Warranty Claims Customer Care Agent

Advantage Technical
$27.50-$29.50
paid holidays, 401(k)
United States, California, Fountain Valley
Jun 26, 2026
Warranty Claims Customer Care Agent Location: Fountain Valley, CA Pay: $27.50-$29.50/hour We are seeking detail-oriented and tech-savvy Warranty Claims Customer Care Agents for an assignment in Fountain Valley, CA. This role is ideal for candidates with experience in warranty claims processing, customer support, and administrative operations within a fast-paced environment. Key Responsibilities: Handle high-volume incoming calls and provide professional customer support Manage and distribute inbound emails to the appropriate team members Support foreign vehicle warranty claims processing and documentation review Monitor returned claims and assist dealers with resubmissions and corrections Process and resolve suspense claims efficiently Collaborate with management to address escalated warranty issues Generate and analyze reports as directed Assist with testing system updates, enhancements, and fixes Qualifications: Strong communication and problem-solving skills Experience in claims processing, automotive warranty, or call center support preferred High attention to detail and ability to manage multiple tasks Employee Benefits: Medical, dental, vision, and pet insurance 401(k) Retirement Savings Plans Employee Assistance Program (EAP) Commuter/Parking Accounts People Perks Health Savings Account (HSA) AD & D Insurance This is a great opportunity to gain hands-on experience in warranty operations and customer care with a collaborative team. Click "Apply Now" to get started today. The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs. About Us Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies. Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.