Facilities Analyst

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

Key Responsibilities Operational Support:
* Assist facility management in maintaining smooth building operations
* Monitor daily facility activities and report issues or concerns
* Support implementation of facility policies and procedures

Maintenance Coordination:
* Track and manage work orders for repairs and maintenance
* Schedule preventative and corrective maintenance tasks
* Follow up to ensure timely completion of service requests

Vendor & Contractor Management:
* Coordinate with external vendors and service providers
* Schedule service visits and verify completed work
* Maintain records of vendor contracts, performance, and compliance

Administrative Duties:
* Maintain documentation for facility operations, equipment, and services
* Prepare reports, logs, and status updates for management
* Handle general office and administrative tasks related to facilities

Safety & Compliance:
* Support adherence to safety regulations, building codes, and company policies
* Assist with safety inspections, audits, and incident reporting
* Help ensure emergency procedures and protocols are up to date

Communication & Liaison:

* Serve as the primary point of contact between staff, tenants, contractors, and facility management
* Respond to inquiries and service requests in a timely manner
* Facilitate clear communication across all stakeholders

Qualifications:

Core Skills:

* Attention to detail
* Problem-solving
* Time management
* Customer service orientation
* Coordination and scheduling

Work Environment:

This role typically operates three facilities. There will be daily on-site visits to inspect maintenance work or address operational issues. This position is intended to support 2nd Shift operations; candidates should be available and comfortable working a 2nd Shift schedule.